Battle.net can't find installation

Community General Discussion
1

I’m encountering a persistent technical issue with my World of Warcraft (WoW) installation and thought I’d reach out to the community for assistance since the official support section has been unresponsive.

Every time I launch the Battle.net client, it appears as if the game is not installed on my system. Consequently, I’m forced to go through the re-installation process repeatedly, despite the game being installed on my computer. I’ve tried various troubleshooting steps, but the client simply does not detect my existing installation.

If anyone has experienced a similar issue or knows of a potential solution, I would greatly appreciate your insights and assistance in resolving this matter.

2

Do you have the game installed somewhere other than the default location? You can also check BattleNet> settings> downloads> Default Install Directory to see where it’s being installed.

3

Installed on an SSD External drive connect via USB-C. World of Warcraft is the only game having this issue. Diablo IV and Overwatch are just fine. Besides the constant updates every 2 minutes. I’d like to also note WoTLK works fine and is detected by BattleNet but not retail which both titles are on the same drive.

4

I’d suggest the tech support forum. They’re good at this stuff.

2 Likes
5

Post in the Technical Support forum. They’ve seen everything.

1 Like