Unattached authenticator form an account to reattach to battle.net authenticator.
Attached successfully but unable to log into the battle.net portion of the app.
Remove authenticator from account / uninstall app / reinstall app reattach authenticator unable to log into the battle.net same situation after numerous attempts. (why merge two apps together if one quits working??? )
The amount of time wasted on this situation is sad.
The WoW team and Bnet team have separate forums. You’re looking for this one:
I just did a search for “authenticator” because I installed the BNET ap and logged in but now I am not sure if it migrated my account over because after trying many times I cannot log in to the BNET ap now to verify.
What am I supposed to do?
I don’t want to uninstall the old authenticator until I know it migrated over.
Is anyone aware that people are having difficulty logging in to the BNET ap or is this being done purposefully?
You will want to open a ticket.
https://us.battle.net/support/en/help/product/services/316/977/solution
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.