Battle pets not updating / showing I have 0 on armory

[Gabrielle-whisperwind]

As the title says, my battle pets are not updating nor showing that I have any at all on the armory. My achievements/mounts/etc. are working fine. It’s only my battle pets that seem to be bugged.

What I’ve tried:

Clearing cache
Viewing from a different browser
Logging out
Logging out and logging off the account
Exiting the game completely
Logging out of the battle.net app
Updating my battle.net app
Staying offline for 12+ hours
Using multiple characters to log in and “refresh” it
Removing pet addons
Checked battle.net sharing options and they are on (turned them off and then on again)

I first noticed the issue yesterday afternoon when I couldn’t update my warcraftpets or dataforazeroth. I redeemed two razer codes and went to look and it is showing I have 0 unique pets when I actually have 1874. This happening for anyone else?

[Hissifit-wyrmrest-accord]

Did you check the filters on the pet tab?

[Gabrielle-whisperwind]

Yes, I am seeing all the pets in-game, just not on the armory, and websites aren’t able to pull information from my armory

[Jeysca-wyrmrest-accord]

Very weird, showing you have zero pets on the armoury as well.

This is probably better off being in the Big report forums. It sounds more like a bug and there’s not anything Customer Support here can do to help with that.

If the armoury wasn’t showing as also being blank, I’d agree that is was likely a corrupt UI or filters causing the problem.

[Gabrielle-whisperwind]

Ok thanks, I’ll send it there instead