So, while I agree with you that automated systems are not ideal in many situations (especially mass reporting/griefing that can happen), I disagree with the particular example you used. We don’t know what actually happened here (and likely will never know) unless something is put out officially by Blizzard.
Something else that could have happened:
-Hunter tamed pet (default name) and then renamed it to something highly inappropriate.
-Automated system detects highly inappropriate name (not “mass reporting”), flags this pet, bans/suspends hunter’s account, and the pet’s name reverts back to original mob name.
-Original pet name shows up in the report because it was auto-reverted during the ban.
-Person posts on social media anyway for interaction farming because people are already upset at the company over the recent layoffs and likely to side against said company.
What happened is up to speculation. Either way, this probably wasn’t the best example to use and I’d prefer to know more before making a call on if this was bad use of automation or not.