I just came across this thread and I honestly can’t tell if you are trolling.
Your initial post says that you spoke to someone to follow up on a message sent about a crafting inquiry. He “indicated” that he had gotten over 20 autoreplies from characters to message him about the crafting inquiry.
So he “indicated” meaning he didn’t actually say this was the case? It was your impression not something you actually know?
Also they were replies in response after an active inquiry was entered in chat? For this I think you may be a little confused as far as TOS violation. SPAM might be a violation possibly if it is continuously being sent with no actual input from the player, but it might still be a gray area.
What you are describing would require the player to engage with the addon and send what is essentially a copy/paste text response directly to an individual. In this case a direct response invited by another player asking a specific question. How is this automation, because they used a pre-saved text message instead of taking the time to type one out on an individual basis? Because they were faster than you in responding? If so, you could maybe write up a notepad file with some pre-saved messages of your own, risk using ctrl+v in the chat window(!), and you can be a bit faster too without using an addon. Moral high ground + an improvement in your sales. Sweet right?
Just for giggles, I actually used a search engine chat AI (sorry don’t want to trigger you) to summarize the quesiton, “Does the wow addon craftscan violate the blizzard EULA by allowing a user to send a saved response to a chat inquiry by pressing a button?” Take it for what it is, (AI is still faulty at times), but the response was:
"The functionality of the WoW addon CraftScan, which allows users to send a saved response to a chat inquiry by pressing a button, raises some important considerations regarding compliance with Blizzard’s EULA:
1. Automation vs. User Input
- If CraftScan simply allows users to send pre-written responses with a button press, it may not be considered automation in the traditional sense. The user is still actively choosing to send a message, which aligns with Blizzard’s allowance for addons that enhance user experience without automating gameplay.
2. Blizzard’s Guidelines on Addons
- Blizzard permits addons that improve the user interface and provide convenience, as long as they do not automate gameplay or provide an unfair advantage. The key factor is whether the addon takes control away from the player or performs actions without user input.
3. Potential Concerns
- If the addon allows for rapid-fire responses or spamming of messages in a way that could be seen as disruptive or against the spirit of fair play, it might attract scrutiny from Blizzard.
Conclusion
CraftScan’s feature of sending saved responses via a button press is likely to be compliant with Blizzard’s EULA, provided it does not automate the sending process beyond user control or disrupt gameplay. However, as with any addon, it’s essential to stay updated on Blizzard’s policies and community feedback regarding specific functionalities. If in doubt, consulting Blizzard’s official guidelines or forums can provide clarity."
I know right, the future is amazing ain’t it. I dunno, maybe blizzard doesn’t have the same conclusion as this or mine or yours, despite your statement (as a qualified representative?) that: Automation like this is a direct TOS violation and this is what this addon is for… how has this NOT resulted in mass bannings?
Don’t think they’ve said anything yet but hey I could be wrong. In any event, the person you messaged never got back to you at all? It seems to boil down to you being a little huffy because some people sent some /replies faster than you did.
/shrug
That’s my 2 cents, enjoy your playtime friend!