Are you stuck at "Retrieving character list" screen?

Community General Discussion
1

I’m stuck here at the “Retrieving character list” screen after logging in WOW from the game client. I’ve attempted to “scan and repair”, “check and update”, restart the computer, but nothing works; I’m still back at this screen.

Is anyone facing what I’m experiencing now ?

7 Likes
2

Yep same here there was a post in customer support saying it was being looked in to but no clue when it’s going to be fixed

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3

Yeps, me three.

4

I’m also stuck here. I googled it and tried deleting my cache and flushing dns as others have said that worked in the past but nothing has worked so far.

5

I’m able to log in and view my character list, but when I try to play any of my characters, I hit a loading screen for about 2 minutes and then get kicked back to the character list with a ‘Character not found’ error message.

6

Not me nope

7

Same here. I’ve been stuck at that screen for about 45 minutes now.

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8

same just keeps spinnning, dumped wtf folders dumped addons all the same still spinning

9

Great… seems this is common when a new content update goes out. If it’s similar to the last few times (after searching through several forums over the last 2 hours) we are looking at a couple days to almost a week of “patiently” waiting with no clear resolution. Good luck filling your vaults this week boys. P.s Blizzard gives two flying effs that it puts us out so much. Sad.

10

Just tried a fresh install without resolving :frowning: Hopefully fixed soon.

11

Are you guys playing on older computers by any chance?

12

Mine is “character not found” I guess they smelled so bad that Blizz is just deleting them

13

Still spinning!

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14

So my wife is having this same issue… Wanna know the weird part… I can go to her computer and log my WoW account in just fine… She tried a different computer to log in and she still cant get in…

Unsure why but this seems to be an account thing not a game thing.

15

I wonder what the common thread with all of us is then. All I do are Delves these days. Seriously this is bonkers lol

16

I have been trying to log on since 530am CST and it disconnects me right before i get to the character screen. It is now 845am CST, and ive tried everything i can think to do. I also have a notification of a live maintenance 4/23 at 8am PDT, which would be 10am CST. But, its a live maintenance meaning the servers would still be working, right? Even so it shouldnt be affecting my ability to log in before the maintenance.