Since practically forever, 95% of the feedback coming from the forum is pure negativity, regardless of whether the content is good or not.
This makes me wonder, Blizzard says they take a lot of feedback from the forums (whether it’s true or not, is debatable), but should they trust what they read here?
It’s already a fact that many people hate everything, without even testing, researching, or playing the content presented, just for the sake of hating itself.
There is even those who don’t really care, but throw fuel on the fire just to see chaos and intentionally sow discord.
Of course, there are some rare constructive feedbacks, whether to criticize or not, but they are hard to find.
I’m not specifically talking about Plunderstorm, but about everything.
So i wonder, could them trust on this forum for reliable feedback?
The amount of feedback that should be taken from the forums is few and far between. I think when they say they take feedback from forums, they mean the feedback threads. If you go through the class forums a lot of times you can go “Dang I’m glad they don’t listen to the forums”.
P.S. A ranged tank makes no sense so stop trying to make it work… you know who you are.
They aren’t perfect, but generally yes. There is a slight bias to complaints because people having a bad time do tend to be more vocal, but really the people having a good time probably need the help less anyway.
Blizzard probably does lightly peruse the forums for potential good ideas that they can incorporate into future patches.
But as for the kvetching, the forums are actually a great place for bad ideas – and bad attitudes – to come and die. Better to keep all the negativity here where almost nobody reads it.
Any source that allows people to post using different identities (toons) on the same topic or by making multiple topics should be viewed as an unreliable data source.
Additionally, each person having the ability to like a post up to 50 times by switching toons also makes that data unreliable.
So no, I would not say that forums are reliable at all.
People actually familiar with topics tend to have other avenues of discussion. Primarily where you cant just jump into the topic because you want to, even if you have no clue what you are talking about.
I think it is. People may be really negative here but i feel like most are honest. Thats not to say people generally have good ideas here. But if you try to understand why people are upset then i think it can be useful
Forums are not. You’ll see a ton of posts here with requests and complaints–unhappy clients. Like a product review, to be taken with a grain of salt unless catching repeated claims. Though here, people can post on any character–so even less likely to be accurate. Can be the same person posting repeatedly since there is no real filter to this.
Positive reviews, on the other hand, you’ll really only see when something new comes out. But even then, the happy customer is playing…not here posting feedback.
I reckon yes, but they probably do take into account that it’s human nature to complain more about what is perceived to be wrong than to compliment what is right.
Consider this, what is someone who absolutely loves a new game feature going to do? They’ll be ingame enjoying it.
Someone who dislikes it wil go on another medium be it reddit/forums/youtube comments/ to vent.
As a result it can often look like there is more negativity on here.
In a way yes and in a way no. They should look at all feedback, they can look at all feedback, they can disregard feedback that isn’t useful but still acknowledge the feelings players have towards certain things. Taking all feedback does not mean using it all. Even if someone isn’t necessarily giving constructive feedback, if they’re so upset at something they’re probably golding their tongue to not get bonked for foul language, that should be taken note of. But at the end of it all they should be weighing all the feedback they get, on and off the forums, against what they want for the game and what they think will serve the game and community better in the long run.
It’s not too uncommon to see people wanting less buttons and for things to be simplified, and then people will come in, explain that in WoD they did that and it went horribly, some even saying it almost killed the game. (I didn’t play back then so I can not personally speak on this.) Blizzard can look at the complaints, look at how WoD went and either decide to do nothing and keep it as is or to pull back the buttons a little instead of to the extent they did in WoD.
As long as Blizzard still remembers that all feedback is not to be taken and implemented without thought of what it would actually do to and for the game and playerbase, there’s nothing wrong with them looking at feedback. In a way, the forums are probably more useful than “submit feedback” because they get to see how other players feel about the feedback that’s being given. They get to see how a portion of the playerbase reacts to the hypothetical of something they could potentially do.
The forums have helped to inspire change on more than one occasion through the years, so they do take a gander at threads every now and then. We aren’t always united on what we enjoy, but we are abundantly clear about our dislikes. That’s something that most people can agree on if a feature is bad enough. And no, I’m not just referring to recent events. I’m generalizing.
