Because that has never happened before. Never before has a situation popped up in which a server merger happened, and then people lost actual levels on their character, among other things, such as losing BoP items and the like. This created a problem, one never seen before, and set a new precedent for problems in the future. If Khadgar’s problem wasn’t resolved prior to SL launch, we have a huge problem on our hands, not just for their realm, but other realms as well should something else go wrong. That’s first.
Second, again, in the middle of a global pandemic, most people should have known the SL launch date was ambitious. Further beta testing showed it wasn’t going to be easily fixed.
The point I’m making is that you constantly attack Blizzard for their inability to get something done. But you work in this field, as you admitted. You have to know that sometimes, especially in a situation like Covid’s, things aren’t going to go 100% right.
Once again. For the final time before I go to work, relax. It’s gonna be just fine.