I can’t turn the quest in. At the keep looking at Lady Katrana. Quest complete , defias report in bag. Others around also can’t complete.
Edit: Party invite from a guild member let me change layers and turn in the quest.
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Experiencing this same problem right now.
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Same, still broken.
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This bugged for me, trying to drop and pick up quest again now. Looks like it’s caused when someone else starts another quest with the Anduin NPC
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Same issue for me
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I am having the same issue. I cannot turn in the quest.
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Someone triggered the Onyxia quest and I was able to turn it in after that reset. 
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Still no fix? I can’t seem to turn it in either… I’m going to out level that ring before I can turn in this quest
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This issue is still occurring. I want to ask for this to be fixed this second since it’s been 25 days since the initial report, but I won’t bother with making you laugh at me.
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I had to come back several times. Sometimes she freezes in the onyxia questline. I got lucky, she ended up despawning like shes supposed to after revealing herself. When she respawned I could turn the quest in
yeah, same for me as well.
It’s the same for me and we’re now in October 2019… frustrating.
I’m having the same issue.
I think it was unable because of the onyxia questline, i waited a bit, someone came, did the quest, dragon yada ydada and after i turned it in no problem to the chick
Having same problem. Cleared after Onyxia sequence was done.
Still broken as of the date of this post. I had to wait for someone to start the Ony battle and re-spawn to turn in the quest.
Still an issue it would seem, is there an easier way to fix this?
This is still happening. A few days ago, my friend turned it in and I couldn’t complete it after her. Tried it again today and it’s not even letting me click on the NPC. Not sure what the cause is.
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Lady Katrana does despawn after awhile just have to wait around. Does sucks but eventually the turn in will pop back up!