For the last week I have not been able to load the retail client due to a GPU timeout at launch.
I’ve tried updating drivers, rolling back drivers, forcing DirectX 11, forcing windowed, changing the config, renaming cache folders. I’ve even tried clean installs of WoW and Windows 11.
The only way I’m now able to load the game is disabling my Radeon 7900XT and running with my iGPU at a crushed quality.
World of Warcraft is seemingly the only game I encounter any issue with. I’m hoping for some insight into a resolution. Below is a log for review.
6/14 20:25:24.321 LogOpen
6/14 20:25:24.321 Mapping thread ID 23952 as 0
6/14 20:25:24.321 [0] World of Warcraft Retail x86_64 11.1.5.61265
6/14 20:25:24.321 [0] Windows 11 (10.0.26100.4351) x86_64
6/14 20:25:24.321 [0] AMD Ryzen 5 7600X 6-Core Processor | Sockets:1 Cores:6 Threads:12
6/14 20:25:24.321 [0] Max Frequency: 4.7GHz | Microcode:0xa601203
6/14 20:25:24.321 [0] 31.1 GB System Memory
6/14 20:25:24.321 [0] ThreadPool Size: High:5 Mid:5 Low:5
6/14 20:25:24.321 [0] On AC Power - Battery Not Present
6/14 20:25:24.321 [0] Force API D3D11
6/14 20:25:25.156 [0] Adapter 0: “AMD Radeon RX 7900 XT” family:RDNA3 type:Discrete location:3 driver_date:26-May-2025 driver_ver:32.0.21013.1000 vendor:0x1002 device:0x744c dx11:true dx12:false
6/14 20:25:25.204 [0] Adapter 1: “AMD Radeon™ Graphics” family:RDNA2 type:Integrated location:18 driver_date:26-May-2025 driver_ver:32.0.21013.1000 vendor:0x1002 device:0x164e dx11:true dx12:false
6/14 20:25:25.204 [0] Monitor 0 “G34WQC A” Size(3440x1440) Pos(0, 0) Refresh Rate(60Hz)
6/14 20:25:25.204 [0] Unable to load “d3d12.dll”
6/14 20:25:25.204 [0] AMD driver version: 25.10.13.01-250526a-416003C-AMD-Software-Adrenalin-Edition (AGS 25.6.1)
6/14 20:25:25.204 [0] Choosing high power gpu: “AMD Radeon RX 7900 XT”
6/14 20:25:25.204 [0] Disabled Settings: None
6/14 20:25:25.204 [0] GpuInfo: sm:dx_5_0, rt:None, vrs:0, bary:0, mesh:0 pull:1
6/14 20:25:25.449 [0] Notify responders to DeviceCreate event
6/14 20:25:25.491 [0] Dx11 Device Create Successful
6/14 20:25:25.491 [0] Using shader family dx_5_0
6/14 20:25:25.491 [0] UAV format support RGBA8:true BGRA8:true RG16F:true RGBA16F:true
6/14 20:25:25.491 [0] No
6/14 20:25:25.491 [0] Detected Graphics Defaults: 7 (CPU = 7, GPU = 7, MEM = 7) WindowSize: 3440x1440
6/14 20:25:25.491 [0] GxLowLatencyMode: None
6/14 20:25:25.548 [0] Render Settings Changed. New Render Size: 1920x1080
6/14 20:25:26.306 [0] Render Settings Changed
6/14 20:25:30.898 [0] Detected SwapChain Present Modified
6/14 20:25:40.898 [0] Failure in wait for frame (3)
6/14 20:25:40.898 [0] Device Removed Reason: GPU Hung. Timeout when waiting for queue: Direct (0x80070102) count:1
6/14 20:25:40.898 [0] Device context was lost. Attempting recovery. Occurrence: 1
6/14 20:25:40.915 [0] GxRestart
6/14 20:25:40.915 [0] Dx11 Device Destroy