AMD Radeon 7000 Series Constant Crashing

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11

Howdy!

We are investigating a possible driver issue with AMD GPUS that impacts the game’s ability to launch with DirectX 12.

The first step I recommend is to clear the shader cache following the steps Here.

Then launch the game with directX11 API:

  1. With the Battle.net desktop app opened and WoW selected click on Options
  2. Select Game Settings
  3. Find WoW and check the box for Additional command line arguments
  4. In the new box enter the command for the desired DirectX version:
    -d3d11
  5. Click Done to save.

NOTE: With DirectX 11 FPS may not be as high as expected, you can lower graphics quality settings to counter this until the issue has been resolved.

Thank you.

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