I have completed Chapter 1 of Embers of Neltharion campaign (A Creche Divided) on 2 characters. However I only completed the campaign after 10.1 dropped. I am not getting credit on any of my alts for completion of the storyline. Friends and guild members are, but they completed the campaign prior to 10.1 dropping. None of my alts get the ZC starter quests. I only get the first Forbidden Reach skip option from Kurazidaia which lets you skip “Hidden Legacies”. I then get ported to Forbidden Reach. Onced there Scalecommander Emberthal gives me the next quest, “The Best We Have”. However his skip option is not available for me even though I meet the criteria. I suspect it’s a bug as I didn’t complete the campaign on my mains prior to 10.1??
This is the same for me as well. I completed the double skip and got transported back to Baine and Alexstrasza for the start of 10.1. When I go back to forbidden reach I don’t have any of the quests associated with the skip or the one to go into the vault.
Update: logged in today and my alts now have the Scalecommander Emberthal skip. Seems to be fixed (for me).