All Artisan's Acuity consumed during recraft

Support Bug Report
1

I had 400+ Artisan’s Acuity((not sure of the exact number, but was at least 400). I sent a recraft order to my blacksmith alt for a recraft of a 1-handed sword. Recrafts use 20 artisan’s acuity normally. I sent an completed the order successfully, but instead after I retrieved my sword from the mail, I noticed that all of my artisan’s acuity was now missing from my inventory.

Details:
-Recraft was everforged longsword.
-I didn’t provide the Sanctified or Ironclaw alloys, I left that for my BS alt to provide.
-The recrafted item was enchanted.
-The recraft item was using a missive and a sigil.

This is obviously a bug, but are there any ideas about how to get my 400+ artisan’s acuity back? That’s a few weeks worth and I put quite a bit of gold into it as well.

1 Like
2

Exact same thing happened to me just now, had 370 acuity, recrafted 3 items, two I did myself and one I submitted to my alt. So it should have cost me 20 for each item. When all was said and done I only have 10 left in my bag so 300 was consumed in error by one of the recrafts

3

So interestingly, this evening my Acuity has returned to my inventory. I’m not sure if someone at Bliz saw this and intervened? Or some kind of automatic recovery system kicked in.

4

More likely some kind of display issue that resolved itself after logging out

5

I thought this at first, but I tried multiple logouts, disabling addons, even attempting to buy something with acuity. Nothing worked.