TLDR: What are your feelings on these new developments of NPC Party/Raid members? Do you think that in the future, entire dungeons will be able to be cleared without ever having to interact with a single person? Would you rather do dungeons and raids by yourself with the help of bots? Would this be a healthy state of affairs for an "MMO"RPG?
So I’ve seen the writing on the wall ever since the “Proving Grounds” of MoP-WoD and the Legion Mage Tower challenges where players have NPC’s to fill the DPS / Healer / Tank role. This continued in BFA where you get entire bot parties to “pvp” against that are reasonably human-like (complete with random jump spamming or back pedaling) That isn’t even to mention all the companions we get in these expansions.
For Shadowlands, this same technology is used again in the mini dungeon to cap off the starter experience of Exiles Reach that you can either do in a party of humans or bots.
Pros:
I think there is room for new advancements with this in terms of A.I that can be used to coach players to improve their gameplay, seems to be their intention with Deepmind in Starcraft at least.
There could be bot mobs similar to those found on Island Expeditions in the open world which imo would make the game feel more alive, or at least be a world that fights back. Imagine “smart” mobs roaming around a zone with a distinct behavior pattern unique to their rare spawn for players to either hunt or avoid.
E.g., If you knew that there was a Fel Reaver out there that behaved like the Ganker from South Park, you’d take extra care and precaution both before and after leaving the safety of the town walls.
Players have also amassed large stables of alts over the years and how interesting would it be to be able to field a group made up entirely of your own characters as bots (might be 4th wall breaking).
The “faction champions” fight in ToGC, which simulated a raid vs raid with varying levels of success and maximum chaos, was where most of these ideas sprang to my mind.
Cons:
I’ve played WoW on and off from the start and I remember how much of a fuss dungeon finder was when it was implemented in Wrath, and then came raid finder in Cata, and so on, and it seems to me that with each such change, the community perceives the game being “dumbed down” for the sake of accessibility. Casualization has since become a permanent fixture as a negative talking point.
There might come a point where players just play through intricate story dungeons with their NPC parties and everyone gets silo’d off into their favorite “theme park rides” a la SWOTOR and ESO.
In any case, I could well be overstating Blizz’s capabilities regarding bots–but hey, it’s the start of a new decade and the 2020’s might finally be the time where artificial intelligence gets to the point where it can be implemented in areas that will have substantial market interrupting effects. Video games definitely included.