casual keep the money following yes but you can’t cater to them for current new content. which is the major issue most people have. They want casuals to have everything and do everything from the get go and thats not a great model. You have to cater to the top for current content.
which is why the raids get nerfs over the months to allow more easy of play until a new raid is out. They over turned a ton of stuff for the hard-core to keep them attempting
and playing. in 4 months anyone can do that mythic while we wait for the next raid.