Back on October 31st of 2022 I was hacked. While I was not locked out of my account, all of my gold was taken and it took nearly a month to get it all sorted out. When I finally received my stolen things returned I received an automated email telling me that the team may not be able to return future lost items/gold and to install a security token.
The punch line? I HAD a security token applied to my account. As listed here by a CS in the thread I made last year Account Hacked - Ravij This apparently used to happen more frequently but it had since died down. Well now its back and more and more people are finding their accounts compromised despite having the authenticator application installed and connected.
What is being done about the security? And why was the ability to use a physical software token removed? We are being forced to use a digital app on an object constantly connected to the internet that can apparently be easily compromised itself.
Link to another thread that had a similar situation:
After18 years it finally happened I was hacked