Unfortunately, that makes it sound like there’s something still being used that might violate the rules. Could be out-of-game macros, if you’re multiboxing…just don’t. It’s allowed but with zero help from addons/software/hardware/etc.
An appeal is simply for Blizzard to have a new set of eyes on their own internal data, nothing more. There are very few outcomes from appeals:
- Account action is upheld
- Account action is reversed or appeal is successful
- Account action is upheld but the action is somewhat reduced (this is the most rare in my experience)
All of those will be templates generally as they do not have discussions about the account actions ever.
Best of luck with your appeal.