Account bug

[Minyun-bloodsail-buccaneers]

I can login and play WoW and WoW classic.
However trying to login to TBC classic, the system responds that I need active game time.
Blizzard needs to fix this BUG ASAP.

[Thallia-sentinels (Thallia)]

Have you posted in bug reports or tried to ask in tech support? GD can’t help you.

[Minyun-bloodsail-buccaneers]

yes.
no response from blizzard.

[Jayne-malganis]

This is the type of thing support is generally super quick to help with.

[Thallia-sentinels (Thallia)]

Try Customer Support?

[Minyun-bloodsail-buccaneers]

of course I tried customer support.

[Thundertotem-blackwater-raiders (Thundertotem)]

Make sure you are selecting the right master account.

[Mokrawr-area-52 (Mokrawr)]

Are you using the launcher to auto login or doing it manually?
If doing it manually make sure it’s the same account name if you have more than one.

[Thallia-sentinels (Thallia)]

I see nothing in your post history or in the CS forums about this topic. I found this in Tech Support:

Sub expired in TBC, but fine for Retail?

For some odd reason when I try to log into WoW TBC it always says my subscription is expired, it also says it in the Bnet launcher. I have to log out and manually log back in for it to let me log in. However, I can launch retail and the game loads up absolutely no problem at all, Bnet launcher says subscription is fine also.

Check your actual account information on your account page.

[Minyun-bloodsail-buccaneers]

the bug continues after logging out and logging in 5 times