It should be obvious. When I was 8 years old, and I knew some words and names was nasty or offensive. That one you used was high on that list. Come on… You are not really fooling anyone.
Side note: If it got you suspended in game for that word usage, why repeat it on the forum.
Botom line is the only way to get this sorted is thru a apeal beyond telling u to apeal were not realy allowed to discuss this too much. And yes every apeal is handled by a real person not to plead ur case you can apeal till they tell u to stop.
Hello Darth,
I would like to appeal but have an actual separate or real agent look at the case and provide me a response that is perhaps… a “response” not an automated template within five minutes.
I appealed once, and was responded to within 20 seconds on auto template.
I appealed again, and was auto responded with “any further appeal may result in action against you” … from the SAME agent.
Its realy not possible to be the same GM every apeal is handled by a seperate GM I supsose its possibe and yes they do use templates but the GM is a real person.
If you are penalized for a specific name, it is an extremely bad idea to then continue to use that name and associated word throughout your posts on the forum. If it is against policy in-game, that means it is also here on the forums.
It doesn’t matter if you agree with our assessment of the name or not, the point of the penalty/warning is to dissuade the user from continuing that behavior and use of that or similar names.
I am certain that others in this thread will be covering many of the same points I am about to. I haven’t read the entire thread and I’m primarily grabbing quotes from you, Liftking. Call in reinforcing what has already been stated.
How long you have used any name isn’t relevant. Our policies are primarily reactive in nature so until it has been reported, it will not have been reviewed. While we have a filter in place that blocks out many obviously inappropriate names, it doesn’t cover all of them, nor is it intended to. The reporting system is there to review everything else.
Since you are using that site in particular let’s go over what else that page says.
First, that the word is considered slang, primarily in australia. It also says it is derogatory. It also has several other definitions including any of several large Indo-Malayan trees of the genus Calophyllum.
It isn’t generally a good idea to use a word that by definition is used derogatorily, but that it is also associated with more vulgar definitions as part of more slang.
That is what we have to look at, Liftking, not the most innocent and innocuous of definitions, but the one that is usually the most common.
That you may be able to look up the name, in part of full on the Armory is entirely meaningless. That simply means that there were characters that had that name. It doesn’t tell you how many of them were reported and now sit there flagged for a rename. Or how many of them were deleted or otherwise renamed, because the Armory doesn’t show you that.
In addition, it doesn’t matter how many other people may be violating policy, that doesn’t give permission to do so yourself.
Yes, that is how our penalty system works. You had a name changed for the exact same reason on the 23rd, which would have been a warning. The second penalty after that usually includes suspension from the game for a time. In fact, this is your third such naming violation, so it normally is a week. You were given some leeway, which you did not take advantage of.
Your 24 hour suspension, not a ban, was reviewed already and upheld. I am fairly confidence it will not be overturned, as it wasn’t in error.
The explanation I provided, hopefully that is sufficient.
The ability to rectify similarly named characters is easy. We do not penalize someone to prompt them to spend money on a name change. >.< Submit an appeal ticket to report your own characters. They will be reviewed and likely flagged for you.
For clarification, that isn’t remotely true.
You submitted your appeal ticket 9/30 at 22:10 UTC, a Game Master received the report 14 minutes later. Not instantly and certainly not without review. The name in question was looked at by the Game Master and they agreed that it was not appropriate for our game and therefore 4 minutes later they used the appeal review template they have to respond to you and let you know that.
Your second ticket, which was created at 22:29 UTC claimed the first was replied to in 30 seconds. The same Game Master pulled that appeal to and at 22:53 sent the reply that it had already been upheld.
Well, if I simply google the word itself, the very first thing that appears on the page provides the definition and lists it as vulgar slang.
Giving you the benefit of the doubt, I can appreciate that perhaps you may not be familiar with the term. That is why we provided a warning in the first place. That said, I can also see the myriad of other character names you have on your account, which isn’t related to the first one and I would be hard pressed to assume that you didn’t know exactly what the definition was.
While my instincts say otherwise, I will unlock this thread for a little while for any follow up questions.
Sure, I will take a crack at these:
Firstly, thanks as always Vrak, for giving me an actual answer here and looking to the situation.
“that the word is considered slang, primarily in australia”
seems to me like a very strange point…
“That you may be able to look up the name, in part of full on the Armory is entirely meaningless. That simply means that there were characters that had that name. It doesn’t tell you how many of them were reported and now sit there flagged for a rename. Or how many of them were deleted or otherwise renamed, because the Armory doesn’t show you that.”
If using Blizzard’s own tools for looking up charectar isn’t effective because its outdated, then what tool is effective in doing this?
I especially didn’t think its an issue when entire guilds operate off it. meaning their is communities within wow identifying with the term.
“The ability to rectify similarly named characters is easy. We do not penalize someone to prompt them to spend money on a name change. >.< Submit an appeal ticket to report your own characters. They will be reviewed and likely flagged for you.”
Again, I only got given the ability to change ONE name, leaving me with having to spend money, OR. take your advice and flag myself resulting in further action taken against me. Not really a solution.
"You submitted your appeal ticket 9/30 at 22:10 UTC, a Game Master received the report 14 minutes later. Not instantly and certainly not without review. The name in question was looked at by the Game Master and they agreed that it was not appropriate for our game and therefore 4 minutes later they used the appeal review template they have to respond to you and let you know that.
Your second ticket, which was created at 22:29 UTC claimed the first was replied to in 30 seconds. The same Game Master pulled that appeal to and at 22:53 sent the reply that it had already been upheld."
Quite simply put, to this, your system is making mistakes on time stamps. please look at when the actual ban took place, because I to have Email records of all this.
Initial ban took place at 3:07 Pm PST. If You mean to tell me that I wrote a a 3000 or 500 word response within 3 minutes. Thats laughable.
It would havent taken me five minutes just to figure out why I got disconnected from the game in real time and open up my email.
I believe, what you are interpreting is my original post, along with my edit I made, changing the timestamp.
lastly on this point… does it matter how much time it took? I never got a real response regardless that wasnt automated or wasnt a threat of further action.
infact isnt it worse that it took even longer to send an automated reply?
“You had a name changed for the exact same reason on the 23rd, which would have been a warning. The second penalty after that usually includes suspension from the game for a time. In fact, this is your third such naming violation, so it normally is a week. You were given some leeway, which you did not take advantage of.”
This one is bending facts:
so firstly {Removed} was the original name, this charectar received ONE change name notice, which I did, the second one happened to this charectar today.
You, are reffering to another charectar named “{Removed}” My rogue. Also playing on the term {Removed}. but this time, with my hertiage.
Once Again I understood why this could be offensive from a guidline point of view HOWEVER. As an someone that’s literally east indian / punjabi .
I’m identifying with MY own culture.
So to be CLEAR. 2 offences on this charectar total.
If you want to count the 2 name changes and this one… we need to identify the underlying problem here. {Removed} was never explained to me about being an issue.
If identifying and making a charectar around family heritage is a problem on blizzards end. There is a whole other issue that blizzard needs to fix here.
Lastly and to my original point:
“Well, if I simply google the word itself, the very first thing that appears on the page provides the definition and lists it as vulgar slang.”
This is not the case. Google automatically responds with definitions whenever there is a one word input into the search bar. these definitions are brought to you buy Oxford languages, an authority in dictionaries internationally for 150 years.
Yltimately at the end of the day, you guys have left zero options as a player to seek support on this matter in game or in ticket without resulting in further or worse actions against the account.
I did try, but it seems you insist on continuing to post using the term that you have been repeatedly told is inappropriate. I have edited it out again, but this time it does come with consequences.
Other countries exist outside of the United States. As Australia is part of our North American region, the point is not strange at all.
I’m not entirely what Oxford dictionary you are using, if you go to the site, the vulgar inappropriate definition is third down. Not that the second one is appropriate, but the third is essentially the one we’re referring to here.
The Armory isn’t a tool for determining what names may or may not be appropriate. The Armory is used to look at character info, not approval for a name.
The In-Game Code of Conduct and EULA is what you use to determine what would be appropriate. If you aren’t sure, don’t use it.
I didn’t say flag yourself, I said submit a ticket to report your characters.
Something like “My character was penalized for having a bad name, I have other similarly named characters and would like an opportunity to update their names”
And then list those characters.
I’m sorry, but it isn’t.
I am not. The penalty was applied at 22:07 UTC, your ticket was put in at 22:10 UTC. The GM replied at 22:28 UTC.
Your second ticket was put in at 22:29 UTC, you edited the ticket at 22:36 UTC and it was answered at 22:53 UTC.
Penalty history is by account, not character.
If you were spelling the word correctly, that might be a feasible explanation. However, you aren’t doing so and it is important to keep in mind that some collections of letters have very specific and unavoidable meanings in the Americas.
Before playing any of the other characters with that word in it, please submit a ticket to see about having those characters flagged for a rename.