Access_violation

Game Crashing after fresh install of WoW and Battle.net

World of Warcraft: Retail Build (build 60822)

Exe: C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe
Command: “C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe” -launcherlogin -uid wow
Time: May 22, 2025 2:28:35.391 PM

==============================================================================
Exception: ACCESS_VIOLATION - The instruction at “0x00007fffd2b52ce8” referenced memory at “0x0000000000000122”.
The memory could not be “read”.
ProcessID: 12664
ThreadID: 21524

<Exception.IssueType> Exception
Crash
Exception.Summary:
ACCESS_VIOLATION - The instruction at “0x00007fffd2b52ce8” referenced memory at “0x0000000000000122”.
The memory could not be “read”.
(DBG-OPTIONS DBG-ADDR<00007fff7cbe0c03>(“D3D12Core.dll”) ← DBG-ADDR<00007ff610135453>(“Wow.exe”) ← DBG-ADDR<00007ff61012ce77>(“Wow.exe”) DBG-OPTIONS<>)
<:Exception.Summary>
Exception.Assertion:
DBG-ADDR<00007fff7cbe0c03>(“D3D12Core.dll”)
DBG-ADDR<00007ff610135453>(“Wow.exe”)
DBG-ADDR<00007ff61012ce77>(“Wow.exe”)
DBG-ADDR<00007ff60edd22cb>(“Wow.exe”)
DBG-ADDR<00007ff60edd4de1>(“Wow.exe”)
DBG-ADDR<00007ff60edd19e4>(“Wow.exe”)
DBG-ADDR<00007ff60edd5b80>(“Wow.exe”)
DBG-ADDR<00007ff60f00eb01>(“Wow.exe”)
DBG-ADDR<00007ff60f018c1d>(“Wow.exe”)
DBG-ADDR<00007ff6101c39e3>(“Wow.exe”)
DBG-ADDR<00007ff6101c3e76>(“Wow.exe”)
DBG-ADDR<00007ff60ce32f9b>(“Wow.exe”)
DBG-ADDR<00007ff60cea222e>(“Wow.exe”)
<:Exception.Assertion>
Exception.HashBlock:
DBG-OPTIONS
ERROR #132
D3D12Core.dll
DBG-ADDR<00007ff610135453>(“Wow.exe”)
DBG-ADDR<00007ff61012ce77>(“Wow.exe”)
DBG-ADDR<00007ff60edd22cb>(“Wow.exe”)
DBG-ADDR<00007ff60edd4de1>(“Wow.exe”)
DBG-ADDR<00007ff60edd19e4>(“Wow.exe”)
DBG-OPTIONS<>
<:Exception.HashBlock>
No
<Jira.JiraProjectId> 11701
<Jira.JiraProjectKey> WOW11
<Exception.ProjectId> 10


11.1.5.60822
<Exception.BuildNumber> 60822
<Exception.Branch> 11.1.5
<Exception.WowProject> Mainline
World of Warcraft
Client

11.1.5.60822
Retail
Type: WoW
Wow.exe
<Wow.Platform> X64
<Exception.Platform> Win 11 (x86 64-bit)
Free Disk Space: 1950.35 GB
Exe Built: May 12 2025 13:48:37
0000003F 00001FFF 00000400
App Up Time: 0 days, 0 hours, 1 minutes, 5 seconds
System Up Time: 0 days, 0 hours, 29 minutes, 39 seconds
Current Frame: 90931
Current Time: 1779055
Current Tick: 8
0
1
Number of thread pool threads: 6/6/6 (High/Mid/Low)
Battle.net.exe
<Locale.Text> enUS
<Locale.Audio> enUS
Session Time(hh:mm:ss): 00:00:54
<SessionTime.Grouping> 00:00:00 - 00:14:59
Time in World(hh:mm:ss): 00:00:39
<TimeInWorld.Grouping> 00:00:00 - 00:14:59
Total Time in World(hh:mm:ss): 00:00:39
<TotalTimeInWorld.Grouping> 00:00:00 - 00:14:59
No
No
<Addons.HasAny.Loading> No
<Addons.HasAny.Loaded> No
0
0
No
<SoundSystem.Restarts> 0
<LoadingScreen.Enabled> No
<CombatLogEntry.Current> CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0
Number of successful WoWConnections: 15
<Realm.Name> Lightbringer
<Realm.IP> 64.224.30.211:3724
<Realm.Version> 11.1.5.60179
<Realm.Flags> 0x00
Battle Tag: Marcous#1946
2552
<LocalZone.Name> The Forgegrounds, Dornogal
<LocalZone.AreaID> 15043
Local Player: Lairdmark, Player-3694-06C18C20
Selected Player: Player-3694-06C18C20
<Character.Info.Race> Human
<Character.Info.Class> Paladin
<Character.Info.Spec> Retribution

CVar Settings:
<CVar.plunderstormRealm> 0
<CVar.raidGraphicsProjectedTextures> 1
<CVar.CACHE-WQST-QuestV2RecordCount> 62609
<CVar.RAIDparticleMTDensity> 70
<CVar.graphicsDepthEffects> 3
<CVar.lodObjectCullSize> 14
<CVar.graphicsQuality> 4
<CVar.KioskLobbyKickSeconds> 30
<CVar.raidGraphicsGroundClutter> 4
<CVar.graphicsProjectedTextures> 1
<CVar.horizonStart> 4000
<CVar.raidGraphicsSpellDensity> 4
<CVar.lodObjectFadeScale> 150
<CVar.RAIDgraphicsQuality> 4
<CVar.physicsLevel> 2
<CVar.raidGraphicsViewDistance> 4
<CVar.projectedTextures> 1
<CVar.graphicsGroundClutter> 9
<CVar.farclip> 10000
<CVar.graphicsLiquidDetail> 3
<CVar.doodadLodScale> 150
<CVar.textLocale> enUS
<CVar.graphicsShadowQuality> 5
<CVar.RenderScale> 1
<CVar.RAIDwmoLodDist> 350
<CVar.shadowSoft> 1
<CVar.RAIDVolumeFog> 1
<CVar.engineSurveyPatch> 110105
<CVar.raidGraphicsParticleDensity> 3
<CVar.videoOptionsVersion> 45
<CVar.raidGraphicsLiquidDetail> 2
<CVar.vsync> 0
<CVar.showPhotosensitivityWarning> 10
<CVar.GxApi> D3D12
<CVar.graphicsComputeEffects> 4
<CVar.volumeFogLevel> 3
<CVar.RAIDentityLodDist> 8
<CVar.RAIDgroundEffectDensity> 64
<CVar.RAIDlodObjectFadeScale> 90
<CVar.gxFullscreenResolution> 3440x1440
<CVar.shadowRt> 3
<CVar.RAIDTerrainLodDiv> 512
<CVar.currentGameMode> 8
<CVar.hideFastLoginLoadingScreen> 0
<CVar.RAIDhorizonClip> 6000
<CVar.RAIDVolumeFogLevel> 1
<CVar.horizonClip> 10000
<CVar.graphicsViewDistance> 9
<CVar.CACHE-WGOB-GameObjectsHotfixCount> 0
<CVar.KioskCharacterTemplateSet> 0
<CVar.RAIDentityShadowFadeScale> 20
<CVar.RAIDrefraction> 1
<CVar.LowLatencyMode> 2
<CVar.cursorSizePreferred> 2
<CVar.raidGraphicsShadowQuality> 2
<CVar.RAIDprojectedTextures> 1
<CVar.RAIDSSAO> 2
<CVar.RAIDgroundEffectDist> 160
<CVar.CACHE-WQST-QuestObjectiveHotfixCount> 0
<CVar.groundEffectDist> 320
<CVar.raidGraphicsTextureResolution> 2
<CVar.terrainLodDist> 650
<CVar.playIntroMovie> 13
<CVar.CACHE-WQST-QuestObjectiveXEffectRecordCount> 28593
<CVar.seenAlliedRaceUnlocks> @@@@pJA@@@@@@`A
<CVar.RAIDreflectionMode> 0
<CVar.RAIDparticleDensity> 50
<CVar.portal> US

Same thing happened to me today. I reinstalled last night to see if it would fix the contant freezing on loading screens. The only addon I had on was details. I was on my Ret Paladin in the middle of a normal LOU One Armed Bandit and I got this error and a crash.

Try repair or reinstall the game. Update drivers. Rename Cache, Interface and WTF folders. You may want to move your thread to tech support.

You want to put this thread in Tech Support not Bug Report: https://us.forums.blizzard.com/en/wow/c/support/technical-support/15

there are some existing threads there on people having similar issues that may contain a solution for you (I haven’t read them, just mentioning that I’ve seen them)

I have found my solution! Change the game settings to use Direct X 11. This fixed my crashes so far. Also Asus has a new bios out.