Getting this error before my character can finish loading in every time I try to log into one of my characters. Below is a pastebin for my dxdiag, can also post the log file to the most recent crash if needed.
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Same issue here, this has apparently been going on for nearly a year for many players. I’ve yet to see any blue post or meaningful solutions unfortunately.
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14900k
Yea that addresses a well known issue with Intel Chips and points you to the INTEL website without any explanation of the errors or fixes. Per that link my bios is already updated and the hardware scans I’ve run indicate that there aren’t any cpu issues.
Additionally every game I run besides WoW runs flawless, this is a WoW issue…
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It’s definitely an intel issue. Go fiddle around with your bios settings as maybe you have something like this turned on. Or just rma the processor.
Bumping for visibility, still cant play after the patch. Everything is updated, no out of date addons loaded, BIOS from asus is new since december '24, WoW was even fresh installed not even a month ago. Help please and don’t just default to “replace your processor”, WoW is not the only game I play and nothing else I use/play is crashing or encountering problems.
Tech support is a P2P troubleshooting area, so you’re bumping this for fellow players. Talking to the computer manufacturer or trying to RMA the processor is good advice. Before you updated the BIOS, you were running outside the intended specs, which may have caused permanent harm to the chip.
Several players in this forum noted they weren’t experiencing the issue in other games and then came back weeks later to say it was popping up everywhere. And since Intel specifically acknowledged a problem with the CPU you’re using, that should be your first point of troubleshooting to address/resolve.
Edit: Wanted to add that while some in other threads said this could be related to a Windows update, it’s still worth the time to address the CPU issue. I doubt you want to be stuck with a CPU that can’t run any games after the RMA window is closed, so why risk it?
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I have been updating the bios for this chip every time there is a new one out. I continue to use the Intel Processor Diagnostic tool that they provided for this exact issue. It still shows healthy for every test in the tool. I have been having this issue off and on with WoW since TWW released, and now it’s happening on every login attempt. WoW is the only thing on my machine that has had any consistent hiccup since building this PC early last year. I am not RMA’ing or replacing my processor for the sake of one game, I would sooner just unsub and continue to playing literally anything else.
Unless you put the computer together yourself and a BIOS update is the first thing you did on a brand-new, never-used CPU, then it ran outside the specs it should when it was built by a PC builder. They have to turn it on to install Windows, etc., and they wouldn’t have known at that time it that a BIOS update was needed.
I know you keep mentioning how it’s not worth RMAing for one game, but it’s about minimizing risk later for all games and applications. I’m giving you the same advice I’d give a friend. Obviously you can choose do whatever you like, including ignoring said advice.
Is that the only solution/answer I am going to get in this thread? I am not going through the entire process of bringing down my WFH setup to RMA something just for WoW. Hell, some of my guildmates are 14900k users who up until very recently even tried updating their BIOS, and none of them are experiencing any crashes/issues. Are you really not going to ask for a single crash dump .txt? Or am I wasting my time hoping for some actual tech support?
This is not a guaranteed contract for blizzard. Read the sticky posts.
You’ve gotten good advice - you not wanting to hear it doesn’t change the quality of the advice
Log a ticket if you want contact with blizzard.
It’s a peer-to-peer troubleshooting area. You already provided the DxDiag, what else are you suggesting we look at?
Due to the way you’re addressing us, it didn’t seem like you need someone to tell you about the crashing errors at the end of the DxDiag report. Among several other apps, GPU Tweak III and DataTansfer.exe are crashing. Are you using these? Maybe they’re contributing to the problem. If not, remove them. But of course we’re going to point out the TOP reason you’ll see an Access Violation int_divide_by_zero error: your CPU.
Edit: typo
The tests it runs aren’t comprehensive enough to actually rule out Vmin Shift Instability. Degraded processors can pass the limited tests it runs.
Aside from disabling optional graphics settings in wow like async compute and hoping that works, any non-rma troubleshooting you need to do is likely going to be undervolting or lowering clock speeds in bios.
Seconding this. And at that point, why even own a CPU of this caliber.
Uninstalling both GPUTweakII and the Alienware Command Center (Data transfer.exe from the dxdiag report) that came with my ultra wide monitor has immediately stopped my crashing entirely. I bought this monitor the same week TWW released and that tracks with the same time frame I started intermittently getting this crash. I will verify after I’ve had some time to play tonight, but so far so good.
Edit: I can confirm that my crashing is gone completely with those programs uninstalled. Good thing I didn’t take everyone in this thread at their word and immediately try to RMA… Anyways cheers
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