9/26 - Unable to connect to games/websites

after the sept 26 7am maintenance icant connect to the server even in us.forums sites. Im back to protonvpn again haaaayy, when it will be solved.

2 Likes

Same, can’t connect to live or classic atm.

2 Likes

Can’t connect to any blizzard websites except the forums, can’t connect in the blizzard PC app, and can’t connect in the android app. US East here.

Error code is BLZBNTBNA000003E8 (1118)

It tries to log in, but then disconnects me. I can;t seem to find anything about whats going on. I was just playing a few hours ago.

Yea, I was playing just fine, then around 12pm EST it just booted me and a few friends. They can connect now, an hour later, but I’m special, I guess.

Hello gang :wave:

Sorry to hear you’re running into these connection issues… we are investigating and looking for a common cause among reports, so if you can, please reply with the name of your ISP and a WinMTR test.

Running WinMTR

You can include the WinMTR in your reply. Place it between rows of accent marks (`) for formatting:

```
Like this.
```

Me and the wife are in the same boat. :frowning_face: US East.

Hey Metalagon!

Thanks for the reply. Unfortunately I can’t load that link on my computer, as I can’t get to any blizzard or battle.net websites. I did tweet @BlizzardCS with a trace route, and assuming the link you sent has you run it to us.battle.net, my results are below. My ISP is called HomeTelecom in the US Southeast.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   40 |   40 |    2 |    5 |   73 |    2 |
|                           104.219.152.1 -    0 |   40 |   40 |    4 |    5 |   16 |    5 |
|                               10.1.3.69 -    0 |   40 |   40 |    5 |    8 |   50 |    6 |
|                                10.1.3.9 -    0 |   40 |   40 |    5 |    7 |   37 |    7 |
|                                10.1.3.5 -    0 |   40 |   40 |    5 |    7 |   40 |    6 |
|                            64.53.16.209 -   63 |   40 |   15 |   16 |   18 |   38 |   17 |
|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
pldt fibr philippines

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.69.1 -    0 |   43 |   43 |    1 |    2 |   11 |    1 |
|                            192.168.18.1 -    0 |   43 |   43 |    2 |    3 |   15 |    2 |
|                  112.208.128.1.pldt.net -    0 |   43 |   43 |   65 |  116 |  164 |  126 |
|            122.2.206.54.static.pldt.net -    0 |   43 |   43 |    3 |    5 |   15 |    4 |
|         210.213.130.197.static.pldt.net -    0 |   43 |   43 |    3 |    4 |   14 |    6 |
|             xe-11-1-4-0-xcr1.hkg.cw.net -    0 |   43 |   43 |   27 |   30 |   52 |   28 |
|                     ae6-xcr1.mry.cw.net -    0 |   43 |   43 |  222 |  224 |  232 |  223 |
|                     ae6-xcr1.pal.cw.net -    0 |   43 |   43 |  223 |  225 |  233 |  224 |
|               xe-11-1-4-xcr1.nyh.cw.net -    0 |   43 |   43 |  223 |  225 |  235 |  224 |
|                    ae13-xcr2.nyk.cw.net -    0 |   43 |   43 |  222 |  224 |  230 |  222 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
1 Like
pldt fibr philippines

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.69.1 -    0 |   43 |   43 |    1 |    2 |   11 |    1 |
|                            192.168.18.1 -    0 |   43 |   43 |    2 |    3 |   15 |    2 |
|                  112.208.128.1.pldt.net -    0 |   43 |   43 |   65 |  116 |  164 |  126 |
|            122.2.206.54.static.pldt.net -    0 |   43 |   43 |    3 |    5 |   15 |    4 |
|         210.213.130.197.static.pldt.net -    0 |   43 |   43 |    3 |    4 |   14 |    6 |
|             xe-11-1-4-0-xcr1.hkg.cw.net -    0 |   43 |   43 |   27 |   30 |   52 |   28 |
|                     ae6-xcr1.mry.cw.net -    0 |   43 |   43 |  222 |  224 |  232 |  223 |
|                     ae6-xcr1.pal.cw.net -    0 |   43 |   43 |  223 |  225 |  233 |  224 |
|               xe-11-1-4-xcr1.nyh.cw.net -    0 |   43 |   43 |  223 |  225 |  235 |  224 |
|                    ae13-xcr2.nyk.cw.net -    0 |   43 |   43 |  222 |  224 |  230 |  222 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I cant even click on the WINMTR link as it just times out.

2 Likes

i have the same problem

Same can not connect to anything battle net assiciated web sites, apps or games

Battlenet launcher states it is online, but can’t display any information. When trying to log into classic I get error code WOW51900328. This error only pops up after selecting my server. The attempts to load my character list, and then I get DC’d.

…bluebird-network.100gigabitethernet15-1.core1.mci3.he.net

80-90% packet loss

My ISP is Armstrong Cable

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                          RT-ACRH13-0E94 -    0 |  976 |  976 |    0 |    1 |  120 |    0 |

|dynamic-acs-24-144-223-129.zoominternet.net -    0 |  975 |  975 |    5 |   62 |  350 |    9 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

| h213.55.136.40.static.ip.windstream.net -    0 |  975 |  975 |   13 |   66 |  358 |   16 |

|    ae1.cr02.cley01-oh.us.windstream.net -    0 |  975 |  975 |   13 |   66 |  360 |   23 |

|  ae9-0.cr01.asbn01-va.us.windstream.net -    0 |  975 |  975 |   26 |   80 |  359 |   31 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  196 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           testwifi.here -    0 |   67 |   67 |    0 |    1 |    3 |    2 |
|       host-216.240.65.1.shawneelink.net -    0 |   67 |   67 |    1 |    3 |   13 |    3 |
|                          65.255.143.141 -    0 |   67 |   67 |    6 |    7 |   13 |    8 |
|bluebird-network.100gigabitethernet15-1.core1.mci3.he.net -   75 |   16 |    4 |    0 |   14 |   15 |   14 |
|             100ge15-1.core1.mci3.he.net -    0 |   67 |   67 |   31 |   33 |   43 |   32 |
|             100ge15-2.core1.dal1.he.net -    0 |   67 |   67 |   31 |   44 |   73 |   32 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider```

Same here, been trying since noon est. :frowning.

Same issue as well, was working fine this morning at around 6AM, EST, now nothing works. Please look into this and get it fixed. Thank you.

My ISP is also Home Telecom in the southeast, I assume this is an issue in this area. I would run a WinMTR but your link does not work.

Armstrong Cable - Pittsburgh Area

Can’t long in on my PC to the forums to add a picture of the timing out