8/19 - Stuck at Logging in to game server

[Laithus-bleeding-hollow]

same problem here. Tried all the troubleshooting and nothing. Must be a blizzard issue. I played the game fine for like 1 hour in the early morning. Later tried to log in again and nothing. sometimes get stuck in login menu, other times in character screen menu or in loading into world. I even reinstall the game. Seems like a problem with their servers. Overwatch is not login in for me either so it probably is something on their end. what are the chances both games got corrupted at the same time when they have both run on my PC for more than a year with no problems. Most likely a Blizzard issue. Don’t understand why they haven’t said anything about this all day. The forums are filled with people with this problem.

[Excels-stormrage]

192.168.1.1 is the default gateway for all of us, it’s a mask

[Turnberry-illidan (Turnberry)]

Not all vpns are working, which one are you using?

I have PrivateInternetAccess VPN

[Threewolves-dentarg (Threewolves)]

I wouldn’t post tracing route info even if I have to play some other mmo. Hackers can glean info from too many sources.

[Maliciousmal-sargeras]

Insert cookie cutter response “here”

[Betalucecita-ragnaros]

VPN free is a risk. A high risk at least if you have credit cards, home banking, etc. in your PC.

[Stalwartdino-dalaran]

Also can confirm my connection is working with vpn, but damn this latency

[anon24643563]

I just want my 1000 pets back when i can log back in…Keep up the fight Blizz!

[Fairladyz-destromath]

So how long are you guys gonna keep pushing “it’s a routing issue” lie?

You seem very put out that you can’t play. I am sorry for that. I will stop saying that routing is probably a part of the issue when turning on VPNs does not work. A VPN is a detour around a bad section of “road” on the way to and end destination. The detour does not work if the end server is down/not functional. It does work though, which means the servers themselves are accepting connections and playable - if you can get to them.

I was able to log in after turning on my VPN. Switch them on boys.

He’s just mad he can’t login and boost his gear and ilvl so he can fulfill his insecurities that he doesn’t have irl.

[Wastedwizard-kelthuzad]

what vpns are working? I tried using Psiphon 3, but im getting the same issue.

[Healgasm-gilneas]

I’m not sure if this will help anyone else, but I changed my DNS server to 1.1.1.1 from google’s (8.8.8.8) and rebooted and the issue was resolved(Centurylink DSL) Might be worth a try
Scratch that about to be lagged off, never mind

[Aurabelle-exodar]

  Tracing route to 24.105.62.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  modem.domain [192.168.0.1] 
  2    23 ms    23 ms    23 ms  slcy-dsl-gw12.slcy.qwest.net [207.108.176.12] 
  3    23 ms    23 ms    23 ms  slcy-agw1.inet.qwest.net [207.108.177.89] 
  4    23 ms    24 ms    24 ms  207-108-179-2.slkc.qwest.net [207.108.179.2] 
  5     *        *        *     Request timed out.
  6    37 ms    37 ms    37 ms  BLIZZARD-EN.ear3.LosAngeles1.Level3.net 
[4.71.135.106] 
 7  1420 ms   218 ms   111 ms  ae1-br01-eqla1.as57976.net [137.221.68.33] 
 8    69 ms    72 ms    69 ms  et-0-0-2-br01-swlv10.as57976.net [137.221.65.69] 
 9    90 ms    70 ms    69 ms  137.221.65.133 
10    69 ms    69 ms    69 ms  be1-pe01-eqch2.as57976.net [137.221.69.67] 
11    70 ms    70 ms    69 ms  24.105.62.129 

Trace complete.

[Groneta-area-52]

I use cyberghost and it worked logged out again and reloaded

[Laithus-bleeding-hollow]

This is clearly a blizz issue all my blizzard games all the sudden are going crazy. Not login in or working properly. I"ve done all the troubleshooting there is and nothing fixes it. And the game was working fine at 6am East time. After the morning hours mad people started getting the issue so it has to be something on their end.

[Rambam-jaedenar]

Verizon’s fibre optic network, available to business and residential customers in certain urban and surrounding suburban areas in the US.

[Graar-icecrown (Graar)]

So how long are you guys gonna keep pushing “it’s a routing issue” lie?

You seem very put out that you can’t play. I am sorry for that. I will stop saying that routing is probably a part of the issue when turning on VPNs does not work. A VPN is a detour around a bad section of “road” on the way to and end destination. The detour does not work if the end server is down/not functional. It does work though, which means the servers themselves are accepting connections and playable - if you can get to them.

I was able to log in after turning on my VPN. Switch them on boys.

Mirasol is absolutely correct. Even if they did steal the analogy I was going to use.

When you force a route change by using a VPN and the issue goes away, you have definitively proven that this is not a server issue. They need the traces to identify the bad segment. Unfortunately traffic doesn’t stop entirely, just become erratic which is much more difficult to locate. I have done systems and networking admin for 25 years, and issues like this were not uncommon in the late 90s. There is a good chance that a fiber line got clipped by a backhoe or something.

[Kiltrine-dalaran]

Adding my Tracert to the mix from the DC area.

Tracing route to 24.105.62.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  Fios_Quantum_Gateway.fios-router.home [192.168.1.1] 
  2     7 ms     9 ms     6 ms  24.105.62.129 

Trace complete.

[Ugluck-bleeding-hollow]

Tracing route to 24.105.30.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  modem.domain [192.168.0.1]
  2     2 ms     2 ms     2 ms  hlrn-dsl-gw02.hlrn.qwest.net [207.225.112.2]
  3     3 ms     3 ms     1 ms  63-225-124-9.hlrn.qwest.net [63.225.124.9]
  4     3 ms     2 ms     3 ms  dvr3-brdr-01.inet.qwest.net [208.168.152.134]
  5     2 ms     2 ms     4 ms  63-235-41-90.dia.static.qwest.net [63.235.41.90]
  **_6    20 ms    17 ms    19 ms  ae-7-0.ear3.Dallas1.Level3.net [4.69.210.149]_**
  7    18 ms    18 ms    18 ms  BLIZZARD-EN.ear3.Dallas1.Level3.net [4.15.45.54]
  8    40 ms    38 ms    38 ms  ae1-br02-eqda6.as57976.net [137.221.74.35]
  9    37 ms    38 ms    39 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67]
 10    37 ms    37 ms    38 ms  137.221.65.122
 11   273 ms   219 ms   173 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]
 12    38 ms    36 ms    37 ms  be1-pe02-eqla1.as57976.net [137.221.68.69]
 13    37 ms    38 ms    39 ms  24.105.30.129

The IP 4.69.210.149 router seems to be the issue. Seems to have been a previous issue back in 2018

[Eyenstein-azshara]

For what it’s worth, I have also been watching YouTube all day with no issues. My email, social media, and regular connectivity are not effected. Only WoW.

[Graar-icecrown (Graar)]

I’m using the one built in to Dashlane. Not sure about others tested. You could try changing your datacenter endpoint if you have that option. That could help.