8/19 - Stuck at Logging in to game server

I posted my trace route earlier, but the txt format is a lot smaller than other tracer txts. It makes me think I did my tracer route incorrectly.

Why are some trace route txts larger than others?

From: Firtst “Stuck” then can’t log in

Once there is information to share we will post an update in that thread. We tend to not post once every X amount of minutes just to say “Yep, we’re still working on it”, but rather we try to post when we have meaningful information to share.

Also, despite that typical MO, they were nice enough to provide an update:

With the evidence of VPNs allowing normal play for many people, it points to the issue being elsewhere.

1 Like
Traza a 137.221.105.2 sobre caminos de 30 saltos como máximo.

  1     1 ms     1 ms     1 ms  192.168.0.1
  2    12 ms    13 ms    15 ms  dynamic-ip-1901572281.cable.net.co 
  [190.157.228.1]
  3    17 ms    17 ms    12 ms  172.24.110.134
  4    21 ms    17 ms    30 ms  dynamic-ip-1901571150.cable.net.co 
  [190.157.11.50]
  5    40 ms    27 ms    32 ms  10.14.18.41
  6    78 ms    70 ms    65 ms  ix-et-2-0-2-0.tcore2.a56-atlanta.as6453.net 
 [64.86.8.37]
  7    80 ms    67 ms    67 ms  be6453.ccr41.atl04.atlas.cogentco.com 
 [154.54.11.225]
  8    64 ms    68 ms    64 ms  be2788.ccr22.atl02.atlas.cogentco.com 
[154.54.5.193]
   9    70 ms    66 ms    68 ms  se3-1-7-0.ca01.atl02.atlas.cogentco.com 
[38.104.2.1]
 10   112 ms   107 ms   110 ms  ae1-br01-eqat2.as57976.net [137.221.75.33]
 11   153 ms   112 ms   109 ms  xe-0-0-0-0-br01-eqda6.as57976.net 
[137.221.65.48]
 12   108 ms   112 ms   119 ms  et-0-0-29-br02-eqda6.as57976.net 
[137.221.65.101]
 13   117 ms   110 ms   111 ms  et-0-0-2-br02-swlv10.as57976.net 
 [137.221.65.67]
 14   175 ms   111 ms   112 ms  et-0-0-67-pe01-swlv10.as57976.net 
[137.221.83.71]
 15   119 ms   110 ms   111 ms  137.221.105.2

Traza completa.

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 1 ms <1 ms <1 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1]
2 9 ms 18 ms 37 ms 24.105.62.129

Trace complete.

Posted at 9:35 PST on Twitter - “Our teams continue to investigate the login issues that are affecting some users. Thank you to everyone who has joined the Technical Support discussion topics to share your connection details!”

So I posted a couple hours ago, still having the same issue as everyone else. My realm is Fizzcrank-US.

On this note I now want Blizzard to refund me a day of gametime for this terrible inconvenience, and I’ll even step that up to state that US accounts should only be charged for the Time we get to PLAY not a flat 30 day fee. This is absolutely ridiculous. I can’t afford to get time and not be able to use is this is outrageous.

4 Likes

Another Clinton suicide?

5 Likes

I was able to log into a different server (bonechewer) but as alliance with no problem. Walked around stormwind… Everything seemed normal. When I switched back to dark iron server as horde, stuck at about 85% now.

its working for asmongold because he isn’t west coast, west coast never gets any one like maintenance should be done midnight on westcoast time since blizzard main hq is in California west coast,

Cannot connect from Fios. Traceroute never completes.

traceroute to 24.105.30.129 (24.105.30.129), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 2.080 ms 1.155 ms 0.996 ms
2 * * *
3 ae1385-20.ftwspafw-mse01-aa-ie1.verizon-gni.net (100.41.135.92) 12.144 ms 9.188 ms
ae1385-21.phlapalo-mse01-aa-ie1.verizon-gni.net (100.41.135.78) 8.904 ms
4 0.et-5-0-5.br2.nyc4.alter.net (140.222.1.59) 14.031 ms
0.et-10-0-2.br2.nyc4.alter.net (140.222.1.61) 14.336 ms
0.et-5-0-5.br2.nyc4.alter.net (140.222.1.59) 24.770 ms
5 192.205.34.49 (192.205.34.49) 8.195 ms 14.016 ms 11.838 ms
6 cr1.n54ny.ip.att.net (12.122.131.102) 10.380 ms
cr2.n54ny.ip.att.net (12.122.130.170) 10.198 ms 16.949 ms
7 12.122.115.113 (12.122.115.113) 6.407 ms 7.292 ms 9.247 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *

I guess we’re paying our service fees for no good reason…come on Blizzard, at least let us know what’s going on

2 Likes

PTR uses different authentication and login servers.

1 Like

I’m just waiting for you to refund this lost day for all of us. We’re paying for this and it’s clearly not worth it…

A day of gametime is 0.53 cents in the US. You want them to give you half a dollar? I get we all wanna play but it seems like a waste of time/energy to cry about 0.53 cents.

1 Like

So much stupid people replying with absolutely no knowledge of networking accusing this or that entity…

It’s even embarrassing to see bare eyes how stupid people could reach.

1 Like

On Dalaran Server. Stuck on loading screen for main, one other character I can log on but everything except walking is frozen and basically unplayable. I rarely, if ever, have problems with internet or computer…so what’s going on ?

Update at 2:53 pm MDT: still unable to log on. Occasionally I am treated to black/blank character loading screens. Bliz is tweeting updates, the last one 48 mins ago. :roll_eyes:

Just logged onto my VPN and it’s working fine, fyi.

1 Like

is there an easier way than having to format every address as preformatted text for these trace route posts, because this forum interprets them as links? That was painful.

So is paid version of proton vpn safe to play on?

a few weeks from now, bet the vpn stole ur info…

2 Likes