8/19 - Stuck at Logging in to game server

Evel-aggramar · August 19, 2019, 6:13pm

Server Aggramar

Endgrave-goldrinn · August 19, 2019, 6:13pm

I think it is a ISP problem, thats why the long time to fix it. Probably isnt on Blizzard`s hand.

Blankey-bleeding-hollow · August 19, 2019, 6:14pm

hahahahahahahahahahahahahahahhahaha, good one.

Greenstone-malfurion · August 19, 2019, 6:14pm

Well I just realized there are a lot of bad overwatch players in europe…lol

Briglof-ragnaros · August 19, 2019, 6:14pm

continue getting the problem:

Traza a 24.105.30.129 sobre caminos de 30 saltos como máximo.

  1     *        *        *     Tiempo de espera agotado para esta solicitud.
  2    20 ms    22 ms    16 ms  10.48.43.148
  3    19 ms    16 ms    16 ms  10.48.41.143
  4    16 ms    13 ms    16 ms  10.48.42.181
  5    56 ms    68 ms    50 ms  63.245.6.236
  6    50 ms    47 ms    52 ms  xe-1-0-1.usa.north-miami.fl.us.nmi-teracore01.cwc.com [63.245.5.112]
  7     *        *      103 ms  chi-b21-link.telia.net [62.115.113.19]
  8   100 ms    94 ms    99 ms  blizzard-ic-348622-chi-b21.c.telia.net [62.115.178.249]
  9   124 ms   127 ms   124 ms  ae1-br01-eqch2.as57976.net [137.221.69.33]
 10   140 ms   174 ms   128 ms  137.221.65.132
 11   133 ms   146 ms   128 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]
 12   126 ms   140 ms   127 ms  be1-pe01-eqla1.as57976.net [137.221.68.67]
 13   130 ms   130 ms   129 ms  lax-eqla1-ia-bons-02.as57976.net [137.221.66.3]
 14   126 ms   129 ms   125 ms  24.105.30.129

Traza completa.

Matrixwolf-dalaran · August 19, 2019, 6:14pm

nope, they all get ur account info because they go thru the dark web where any hacker can steal all ur info

Betalucecita-ragnaros · August 19, 2019, 6:15pm

I don’t gonna use VPN. I need this works.

Shantha-azshara · August 19, 2019, 6:15pm

So the few of us with problems are left alone and in the dark. I really wish there was more communication from a blizzard.

Catherry-elune · August 19, 2019, 6:15pm

It seems to be an issue at Level3 and (possibly) Qwest. Here’s my output from WinMTR

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                     tew -    0 |  146 |  146 |    0 |   22 |   39 |   24 |
|    144-163-128-254.nlrk.centurylink.net -    0 |  146 |  146 |   42 |   44 |   96 |   44 |
|                nlrk-agw1.inet.qwest.net -    0 |  146 |  146 |   42 |   45 |  127 |   44 |
|              dax-brdr-01.inet.qwest.net -    0 |  146 |  146 |   54 |   58 |  154 |   61 |
|                            63.235.42.30 -   50 |  146 |   73 |   54 |   56 |   80 |   56 |
|                            4.69.210.145 -   92 |  146 |   13 |   55 |   56 |   58 |   57 |
|     BLIZZARD-EN.ear3.Dallas1.Level3.net -    0 |  146 |  146 |   55 |   62 |  145 |   58 |
|                                     ae1 -    0 |  146 |  146 |   88 |   99 |  165 |   96 |
|                                      et -    0 |  146 |  146 |   88 |   99 |  195 |   94 |
|                          137.221.65.122 -    0 |  146 |  145 |   88 |   99 |  207 |   97 |
|                                      et -    0 |  145 |  145 |   87 |  403 | 6505 |  361 |
|                                     be1 -    0 |  145 |  145 |   87 |   97 |  125 |   99 |
|                                     lax -    0 |  145 |  145 |   87 |   97 |  167 |   95 |
|                           24.105.30.129 -    0 |  145 |  145 |   87 |   98 |  163 |   94 |
|________________________________________________|______|______|______|______|______|______|

In my case, he trouble starts at 63.235.42.30 with 50% loss. This is a Qwest IP, and the next IP in the route, belonging to Level3, suffers 92% loss. I’d say the issue lies on the interconnection between Qwest and Level3, at least in my case.

Oldak-aerie-peak · August 19, 2019, 6:16pm

I am not even getting to character select screen now

Heavenress-amanthul · August 19, 2019, 6:16pm

They should have that all on hand, you saying that when they have a PROBLEM THIS BIG, its not indicated anywhere in there system? cause that’s a damn cop out.

Brodec-blackhand · August 19, 2019, 6:16pm

Verizon, spectrum and T-Mobile hotspot all have the same problem.

Angryandy-stormrage · August 19, 2019, 6:16pm

It is definitely a Blizzard issue…I can literally play any other non-blizzard game with zero issues. logs on to WoW “haha disconnected loser”

Ilidão-illidan · August 19, 2019, 6:16pm

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 5 ms 1 ms <1 ms DSL-2401HN-T1C-NV.DSL-2401HN-T1C-NV [192.168.15.1]
2 20 ms 22 ms 21 ms gvt-b-se01.pae.gvt.net.br [187.115.211.224]
3 20 ms 22 ms 20 ms 191.30.8.135
4 23 ms 23 ms 23 ms 152-255-149-76.user.vivozap.com.br [152.255.149.76]
5 42 ms 43 ms 40 ms 152-255-140-45.user.vivozap.com.br [152.255.140.45]
6 39 ms 48 ms 40 ms 213.99.17.202
7 149 ms 156 ms 146 ms 94.142.98.177
8 178 ms 178 ms 177 ms 94.142.127.189
9 175 ms 174 ms 173 ms 81.173.106.21
10 226 ms 252 ms 227 ms ae1-br01-eqdc2.as57976. net [137.221.72.33]
11 249 ms 271 ms 249 ms et-0-0-2-br01-eqch2.as57976. net [137.221.65.13]
12 229 ms 226 ms 482 ms 137.221.65.132
13 430 ms 424 ms 439 ms et-0-0-2-br01-eqla1.as57976. net [137.221.65.68]
14 229 ms 228 ms 229 ms be1-pe02-eqla1.as57976. net [137.221.68.69]
15 231 ms 315 ms 231 ms 24.105.30.129

Corelfel-area-52 · August 19, 2019, 6:17pm

Likely, it’s a specific piece of equipment/router at the edge of an East Coast data center. That would be why East Coast users, some East Coast realms, and random instance servers are showing up on this list. Probably a backbone connection that Blizzard shares with Verizon than either one of them. That’s what makes it hard to troubleshoot.

Starman-shadowmoon · August 19, 2019, 6:17pm

Tracing route to 24.105.30.12 over a maximum of 30 hops

1 2 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms 24.105.30.12

Trace complete.

Taxcheat-illidan · August 19, 2019, 6:17pm

Bingo. Or at least something very similar.

Auryòn-alterac-mountains · August 19, 2019, 6:18pm

Traceroute has started…

traceroute to 137.221.105.2 (137.221.105.2), 64 hops max, 72 byte packets
 1  www.routerlogin.com (192.168.1.1)  2.211 ms  2.438 ms  137.076 ms
 2  10.1.178.1 (10.1.178.1)  3.475 ms  5.248 ms  5.181 ms
 3  66.193.108.129 (66.193.108.129)  6.621 ms  3.620 ms  2.845 ms
 4  10.208.129.45 (10.208.129.45)  8.355 ms  4.919 ms  4.857 ms
 5  * ae9-80g.ar8.sea1.gblx.net (207.218.1.242)  21.790 ms  16.702 ms
 6  * * *
 7  ae-2-3613.edge1.seattle3.level3.net (4.69.160.73)  17.100 ms  16.139 ms  16.065 ms
 8  blizzard-en.edge1.seattle3.level3.net (4.59.232.146)  18.085 ms  18.446 ms  18.093 ms
 9  ae1-br01-eqse2.as57976.net (137.221.73.33)  38.658 ms  38.739 ms  39.024 ms
10  xe-0-0-0-1-br01-eqsv5.as57976.net (137.221.65.40)  38.844 ms  38.947 ms  39.142 ms
11  et-0-0-29-br02-eqsv5.as57976.net (137.221.65.117)  37.932 ms  38.782 ms  38.124 ms
12  xe-0-0-1-1-br02-eqla1.as57976.net (137.221.65.6)  39.073 ms  38.291 ms  38.447 ms
13  et-0-0-29-br01-eqla1.as57976.net (137.221.65.0)  38.835 ms  38.896 ms  39.259 ms
14  et-0-0-2-br01-swlv10.as57976.net (137.221.65.69)  39.020 ms  38.596 ms  38.958 ms
15  et-0-0-31-pe01-swlv10.as57976.net (137.221.83.67)  40.158 ms  42.139 ms  38.573 ms
16  las-swlv10-ia-bons-02.as57976.net (137.221.66.19)  39.250 ms  43.115 ms  38.839 ms
17  137.221.105.2 (137.221.105.2)  38.462 ms  43.056 ms  42.330 ms

Kopfjager-azralon · August 19, 2019, 6:18pm

I get it, maybe it’s an ISP problem but here we have people from all the world having the same problem

Already saw people from US/EU/BR/LAN, and all with the same problems
C’mon blizz

Kumtome-thrall · August 19, 2019, 6:18pm

WoW please provide an update on probable cause(s) of the issue. If we could at least have this much info it would help us understand.