8/19 - Stuck at Logging in to game server

Support Technical Support
787

5 hours later is there any update?

1 Like
788

Well Wife and I play on Aerie’s Peak no logging into that server but she was able to make a character and log into Moonguard.

789

Nope! F in chat for big Blizz Fail

790

I can access the game and the open world but I keep getting stuck inside island expeditions on both of my characters. Is anyone else experiencing the same thing?

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1]
2 50 ms 8 ms 8 ms 24.105.30.129

Trace complete.

791 
Rastreando a rota para 24.105.30.129 com no maximo 30 saltos

  1    <1 ms    <1 ms    <1 ms  DSL-100HN-T1v4.DSL-100HN-T1v4 [192.168.1.1] 
  2     *        *        *     Esgotado o tempo limite do pedido.
  3    27 ms    26 ms    27 ms  187-100-36-201.dsl.telesp.net.br [187.100.36.201] 
  4    27 ms    27 ms    27 ms  187-100-86-50.dsl.telesp.net.br [187.100.86.50] 
  5    31 ms    32 ms    31 ms  187-100-81-182.dsl.telesp.net.br [187.100.81.182] 
  6    48 ms    47 ms    47 ms  hu-0-3-0-2-100-grtriotw3.priv.net.telefonicaglobalsolutions.com [94.142.103.230] 
  7   153 ms   152 ms   153 ms  5.53.5.115 
  8   178 ms   178 ms   180 ms  84.16.12.159 
  9   171 ms   171 ms   170 ms  81.173.106.21 
 10   219 ms   217 ms   218 ms  ae1-br01-eqdc2.as57976.net [137.221.72.33] 
 11   224 ms   223 ms   225 ms  et-0-0-2-br01-eqch2.as57976.net [137.221.65.13] 
 12   220 ms   220 ms   220 ms  137.221.65.132 
 13   372 ms   241 ms   244 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68] 
 14   676 ms   661 ms   318 ms  be1-pe01-eqla1.as57976.net [137.221.68.67] 
 15   742 ms   507 ms   236 ms  lax-eqla1-ia-bons-02.as57976.net [137.221.66.3] 
 16   280 ms   370 ms   865 ms  24.105.30.129 

Rastreamento concluido.
792

I am unable to change servers.

1 Like
793

Excuse me we paid Blizzard to play this crap fest sorry, and they should be accountable for any problems that arise like this one. Its like saying you paid for electricity and you get none and its not the providers fault? dumb answer sorry. Blizzard need to be accountable END OF STORY.

794

Yes, seems like the majority are playing no problem. We don’t matter.

795

Is there any other way to resolve or does anyone from Blizz even know there’s a problem? I can log on 3 out of 5 times but I seem to be alone when I DO. Tried checking mail and the mailbox would either open but show no mail or it wouldn’t open at all. Couldn’t use my mount. Pretty much nothing but walking around.

796

From Argentina

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 1 ms <1 ms <1 ms SAMBASVR [192.168.1.1]
2 76 ms 78 ms 88 ms host177.200-3-60.telecom.net.ar [200.3.60.177]
3 168 ms 76 ms 32 ms host120.181-88-66.telecom.net.ar [181.88.66.120]
4 42 ms 42 ms 42 ms host12.181-88-111.telecom.net.ar [181.88.111.12]
5 41 ms 42 ms 43 ms host102.181-96-72.telecom.net.ar [181.96.72.102]
6 54 ms 42 ms 46 ms 86-165-89-200.fibertel.com.ar [200.89.165.86]
7 39 ms 40 ms 52 ms ae6.baires3.bai.seabone. net [185.70.203.22]
8 186 ms 166 ms 293 ms et0-1-0.miami19.mia.seabone. net [89.221.41.171]
9 211 ms 173 ms 172 ms be6762.ccr21.mia03.atlas.cogentco. com [154.54.9.17]
10 173 ms 173 ms 305 ms be3400.ccr21.mia01.atlas.cogentco. com [154.54.47.17]
11 245 ms 174 ms 202 ms be3410.rcr21.b002802-2.mia01.atlas.cogentco. com [154.54.6.86]
12 197 ms 173 ms 323 ms te0-0-2-3.nr11.b002802-1.mia01.atlas.cogentco. com [154.24.43.42]
13 186 ms 174 ms 169 ms gi0-0-0-18.205.nr11.b002802-1.mia01.atlas.cogentco. com [38.104.90.5]
14 209 ms 208 ms 225 ms ae1-br01-eqmi2.as57976. net [137.221.76.33]
15 210 ms 207 ms 209 ms xe-0-0-1-1-br01-eqda6.as57976. net [137.221.65.62]
16 209 ms 209 ms 209 ms et-0-0-2-br02-swlv10.as57976. net [137.221.65.67]
17 207 ms 207 ms 207 ms 137.221.65.122
18 209 ms 210 ms 212 ms et-0-0-2-br01-eqla1.as57976. net [137.221.65.68]
19 207 ms 208 ms 250 ms be1-pe01-eqla1.as57976. net [137.221.68.67]
20 207 ms 210 ms 209 ms 24.105.30.129

Trace complete.

797

I think it must be server related. What servers are you all from maybe that info will help them localize their focus.

798 
Tracing route to 24.105.30.129 over a maximum of 30 hops

  1     2 ms     *        1 ms  my.jetpack [192.168.1.1]
  2    44 ms    24 ms    42 ms  129.sub-66-174-21.myvzw.com [66.174.21.129]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    42 ms    38 ms    38 ms  74.sub-69-83-5.myvzw.com [69.83.5.74]
  7    41 ms    38 ms    38 ms  42.sub-69-83-5.myvzw.com [69.83.5.42]
  8    51 ms    38 ms    55 ms  48.sub-69-83-3.myvzw.com [69.83.3.48]
  9    49 ms    37 ms    38 ms  48.sub-69-83-3.myvzw.com [69.83.3.48]
 10    42 ms    40 ms    47 ms  65.sub-69-83-3.myvzw.com [69.83.3.65]
 11    44 ms    48 ms    52 ms  et-3-0-2.GW3.NYC41.ALTER.NET [157.130.13.113]
 12    50 ms    49 ms    47 ms  0.et-5-0-5.BR2.NYC4.ALTER.NET [140.222.1.59]
 13    57 ms    58 ms    58 ms  192.205.34.49
 14    49 ms    50 ms    50 ms  cr2.n54ny.ip.att.net [12.122.130.170]
 15    51 ms    49 ms    49 ms  12.122.115.113
 16    49 ms    65 ms    54 ms  12.246.51.34
 17   112 ms   108 ms   108 ms  ae1-br01-eqny8.as57976.net [137.221.71.33]
 18   146 ms   156 ms   109 ms  et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
 19    97 ms   106 ms   102 ms  et-0-0-29-br01-eqch2.as57976.net [137.221.65.2]
 20    95 ms    98 ms   107 ms  137.221.65.132
 21   102 ms    98 ms   138 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]
 22   102 ms    97 ms   100 ms  be1-pe02-eqla1.as57976.net [137.221.68.69]
 23    98 ms    98 ms    98 ms  lax-eqla1-ia-bons-03.as57976.net [137.221.66.7]
 24   100 ms    98 ms    95 ms  24.105.30.129

Trace complete.
799

Azshara is my server

800

I don’t think it’s a server issue. Many of us can get on with a VPN

801

I myself am East Coast - just started having issues this morning. Big Sad.

802

I would also like to know what is taking so long. Especially since this is a paid subscrition service and here we are (most of us) on a day off without being able to play!

2 Likes
804

what is a safe VPN?

805

East coast - same issues

1 Like
806

Have uninstalled WoW Classic / manually updated add ons / both loaded and unloaded outdated add ons / renamed WTF - INTERFACE - CACHE folders. Periodically I get past load screen and get to the game but my toons no longer show in a guild. When in the game I cannot log out or exit the game. Have flushed
DNS and the repair multiple times.

Tracing route to 24.105.62.129 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms  192.168.0.1 
2     7 ms     7 ms     7 ms  hlrn-dsl-gw03.hlrn.qwest.net [207.225.112.3] 
3     8 ms     7 ms     7 ms  63-225-124-17.hlrn.qwest.net [63.225.124.17] 
4     9 ms    13 ms    17 ms  dvr3-brdr-01.inet.qwest.net [208.168.152.134] 
5     8 ms     8 ms     8 ms  63-235-41-90.dia.static.qwest.net [63.235.41.90] 
6     *        *        *     Request timed out.
7    24 ms    24 ms    24 ms  BLIZZARD-EN.ear3.Dallas1.Level3.net [4.15.45.54] 
8    37 ms    38 ms    38 ms  ae1-br01-eqda6.as57976.net [137.221.74.33] 
9     *       41 ms    51 ms  et-0-0-4-br01-eqch2.as57976.net [137.221.65.38] 
10    38 ms    38 ms    38 ms  be1-pe01-eqch2.as57976.net [137.221.69.67] 
11    40 ms    39 ms    38 ms  24.105.62.129 

 Trace complete.
807

Trollbane/Malfurion