5190319 every 10-15 minutes

new slew of disconnects started immediately following the one hour maintenance on Friday.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
Docsis-Gateway.hsd1.pa.comcast.net 0 1792 1792 1 11 192 8
96.120.8.97 1 1784 1782 7 11 191 8
162.151.166.57 0 1792 1792 7 10 25 8
be-53-ar01.lancaster.pa.pitt.comcast.net 0 1792 1792 7 10 24 9
be-34-ar01.mckeesport.pa.pitt.comcast.net 0 1792 1792 16 19 157 19
be-7016-cr02.ashburn.va.ibone.comcast.net 0 1792 1792 21 25 36 24
be-1102-cs01.ashburn.va.ibone.comcast.net 3 1614 1569 21 24 52 23
be-2107-pe07.ashburn.va.ibone.comcast.net 0 1792 1792 21 24 40 23
as4436-1-c.600wseventh.ca.ibone.comcast.net 0 1792 1792 22 28 140 22
ae1-br01-eqdc2.as57976.net 0 1792 1792 38 43 151 44
et-0-0-2-br01-eqch2.as57976.net 0 1792 1792 38 48 1194 57
be1-pe2-eqch2.as57976.net 0 1792 1792 38 42 56 41
24.105.62.129 0 1792 1792 39 41 57 39

yup im getting the same thing. done everything .reboot pc/modem. disabled all addons. still doing it. cant stay connected more then about

Having the same problem here. Have taken the same steps as above but that hasn’t had an effect.
Annoying!!!

Having the same problems. WOW51900319 error. Completely kicks me from the game and character login. The Blizzard app also disconnects and immediately reconnects. I’m not seeing other people I know have this problem but apparently there are a few on the forums. There are several posts about this exact issue, but I haven’t seen Blizzard put out a statement that they were still having problems whether in reply to one of these posts, a new post, or on Twitter.

I am also getting the WOW51900319 error. Been happening since about 2-3pm EST. As of writing this my ping for home and world are both hovering around 2800ms which is about what it’s been doing before it dcs me.

Hello! We haven’t noticed much of a trend here and no known issues at the moment. There are some issues that may correlate with the disconnections though that I’d like to check for. Would each of you be able to provide a WinMTR test to compare? Run the test for 5-10 minutes until the disconnection occurs.

Copy and paste the text file created and paste it between two ~~~ like so:

~~~
WinMTR Here
~~~

And just a few more questions! Are any of you experiencing the issue on specific characters or does this happen for all characters? What realms are you experiencing issues with?

Thanks for your patience and reports, everyone :slight_smile:

This has been happening to all my character’s on sargeras server at least I haven’t checked other servers. How do I paste the winmtr test to here? It keeps saying I can’t post links.

It lags like for a very short time in the winMTR test it seems and then it goes back to normal. But that lag is enough to DC me everytime. I tried the test twice and they both turned out similar.

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                          RT-ACRH13-0E94 -    0 |   87 |   87 |    0 |    0 |    3 |    0 |

|dynamic-acs-24-144-223-129.zoominternet.net -    8 |   68 |   63 |    7 |   15 |   64 |    9 |

|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |

| h213.55.136.40.static.ip.windstream.net -    8 |   68 |   63 |   16 |   20 |   32 |   21 |

|    ae1.cr02.cley01-oh.us.windstream.net -    8 |   68 |   63 |   15 |   22 |   48 |   22 |

|  ae9-0.cr01.asbn01-va.us.windstream.net -    8 |   68 |   63 |   25 |   31 |   52 |   30 |

|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |

|              ae1-br01-eqdc2.as57976.net -    8 |   68 |   63 |   33 |   42 |   82 |   56 |

|         et-0-0-2-br01-eqch2.as57976.net -    8 |   68 |   63 |   32 |   43 |   85 |   39 |

|               be1-pe2-eqch2.as57976.net -    8 |   68 |   63 |   33 |   39 |   55 |   39 |

|        chi-eqch2-ia-bons-04.as57976.net -    8 |   68 |   63 |   34 |   40 |   54 |   35 |

|                           24.105.62.129 -    8 |   68 |   63 |   34 |   40 |   55 |   41 |

Thanks, Walluss! Edited the post above with specifics on posting the MTR test here! I’m a bit concerned with the consistent packet loss starting here:

|dynamic-acs-24-144-223-129.zoominternet.net - 8 | 68 | 63 | 7 | 15 | 64 | 9 |

This does look fairly different from OP’s connection test. It’s showing an 8% loss throughout the test, but it was only ran for about a 1.5 minutes which may not provide the most accurate results. Just off this test though, It looks like ISP throttling or mitigation.

I have a few recommendations for the home network that may help. Try checking the router’s firmware for updates and resetting the devices can help. If it persists, check for QoS (Quality of Service), WMM (Wireless multimedia), and UPnP (Universal Plug and Play). If these settings are enabled, try disabling them and retest.

For anyone else running into this issue and able to try an alternative network, does the issue persist?

I reset my router back to default settings as well as windows firewall and i am still getting ~10% packet loss. And I checked my router’s firmware and there aren’t any updates. The new winMTR is running still. I’m getting around 1000+ms home and world in game. Yea idk it’s not dcing me now. Now I just have crazy ping. Time will tell I guess.
Update 10:28 I was just dced finally. I’m out of ideas. :frowning:
Now I’m getting dced every 2min

People have been reporting this alot today due to the server issues that were stated this morning about server dcs etc. Everything else works fine. Funny thing is when it happens wow dc’s. the bnet launcher also seems to disconnect and reconnect. when it does happen this forum page wont load also. but every other website works fine. I also tried Diablo 3 aswell. got the same issue happening too. Seems to be all blizzard ip related.