Retail WoW - Ulatek disconnect during DDoS attack missing kill and all loot/bonus rolls

Support Technical Support
1

Pretty much as the title goes - no connection issues logging into the battle.net client. I dc at the start of phase 3 of the fight and immediately try to get back in by alt+f4 and relogging after I notice everyone is stuck in place in running animation. Get back after 5ish minutes to an immediate disconnect, only to get back 20 mins later. Miss loot, get locked out of ulatek, can’t bonus roll.

All of this while a “We are currently experiencing a DDoS attack, which may result in high latency and disconnections for some players. We are actively working to mitigate this issue” warning is put on bnet client

2

I’m afraid Support > Customer Support likely can’t help, sorry, and technical is player discussion only.

3

I had to post it somewhere. The costumer support topics only lead to a generic message that pretty much summarizes to “nothing can be done”. There isn’t a way to properly reach support.

4

This is not an issue Customer Support can address and that’s why you’re finding it difficult to select a related category for a ticket.

All you can do is file a bug report. They will respond if they need more info.