That’s not what I meant, I’m talking about the TWW patch that wiped out many people’s guild banks, rep, and other things. See: Guild Bank Missing Items Update
They waited a month to say anything, then they did an “incomplete restoration of some guilds” a.k.a. the majority of people got nothing.
Pixels are pixels, the real issue is you can’t trust this game anymore. Either they don’t back their data up (less likely) - or they refuse to use their own backups because it’s more work for them (more likely).
So why collect this stuff when they’ll just delete it in a server hiccup and refuse to help you out? Unfortunately, Blizzard just isn’t what it used to be.