yeah what i would do personally is open a ticket first, state that youre having trouble locating your characters, and want to move one or both to the same server so you can play them on your active account, and also that youre new to the game too, they may give you more information than what ive mentioned here in your thread.
if theyre able to help you out, then i would go ahead with paying for the transfer for your hunter.
In any case good luck with wherever your travels lead you friend.
edit: it might be worth it for you to browse this thread as well for future reference: Spotlight on: Game Master Help