The game shouldn’t be like that, if you want to collect mounts then a rule is to have an army of alts, I do the love rocket with 40+ alts, which is not FUN for a game, that’s one thing that other games do well, while WoW is designed to keep you engage, these goals like Sha of anger mount, love rocket…etc are practically imposible for a player that only plays 1-2 characters.
This is not a good game /reward design and people who defend it because they got lucky or used an army of alts (including me Sha of anger attempts 8000) is not something cool to show off, more when the game gets a lot of mounts and few mount achievements, people should feel good about mounts that are hard due to in game content like gladiator…etc, not for a roll x # of alts.
Like the competency (Yoshi P) said, Gamers should play other games too.
Right now , it feels like they moved to a less rng with some mounts, since Korthia and SL even have vendors with mounts