“Disconnecting” but Chat works….?

(Note - originally posted in bug-report, didn’t mean to put it there)

So I disconnect from game - but it doesn’t seem like it. Hence the “disconnecting”.
I can’t cast any spells, and everyone is either running in place or just casting continually.

CHAT works though - which is the oddest thing. I can chat with group, guild, /1, /2, etc.

Here’s my WinMTR of when it happened ::::

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 1477 1477 0 0 21 0
208-54-224-1. - 0 1477 1477 1 1 21 1
206-251-40-3. - 0 1477 1477 1 2 20 2
206-251-40-5.- 1 1470 1468 0 1 21 1
be5999.rcr51.b056940-0.slc01.atlas .cogentco- 0 1477 1477 1 2 77 2
be2258.ccr21.slc01.atlas. cogentco- 0 1477 1477 2 3 33 3
be3037.ccr21.den01.atlas.cogentco- 0 1477 1477 12 14 98 14
be2401.rcr21.b006467-6.den01.atlas.cogentco - 0 1477 1477 13 14 110 14
tisparkle.dfw03.atlas.cogentco- 31 674 468 0 14 56 14
kanc-bb2-link.ip.twelve99- 61 438 173 0 35 46 35
kanc-b2-link.ip.twelve99- 0 1477 1477 33 35 84 34
chi-bb2-link.ip.twelve99- 1 1470 1468 33 34 57 34
chi-b23-link.ip.twelve99- 12 1026 909 33 36 126 34
blizzard-ic-348622.ip.twelve99-cust- 0 1477 1477 34 39 123 57
ae1-br01-eqch2.as57976- 7 882 824 49 1034 4949 1485
No response from host - 100 300 0 0 0 0 0
et-0-0-0-pe01-swlv10.as57976 - 0 1477 1477 46 48 81 47
137.221.105.2 - 0 1477 1477 46 47 78 47
________________________________________________ ______ ______ ______ ______ ______ ______
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Just got another one. Adding winMRT ::

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 6312 6312 0 0 92 0
208-54-224-1.directcom- 0 6312 6312 0 2 78 2
206-251-40-3.directcom- 0 6312 6312 1 2 88 11
206-251-40-5.directcom- 1 6289 6283 0 2 76 1
be5999.rcr51.b056940-0.slc01.atlas.cogentco- 0 6311 6311 1 2 25 2
be2258.ccr21.slc01.atlas.cogentco- 0 6312 6312 2 3 43 3
be3037.ccr21.den01.atlas.cogentco- 0 6311 6311 12 14 98 13
be2401.rcr21.b006467-6.den01.atlas.cogentco- 0 6312 6312 13 14 63 13
tisparkle.dfw03.atlas.cogentco - 26 3168 2359 13 14 60 13
kanc-bb2-link.ip.twelve99 - 59 1912 789 0 35 56 35
kanc-b2-link.ip.twelve99- 1 6308 6307 33 35 142 37
chi-bb2-link.ip.twelve99 - 1 6290 6284 32 34 105 34
chi-b23-link.ip.twelve99 - 9 4703 4283 32 35 191 34
blizzard-ic-348622.ip.twelve99-cust- 0 6312 6312 34 39 143 35
ae1-br01-eqch2.as57976- 32 2486 1704 0 1034 4979 436
No response from host - 100 1281 0 0 0 0 0
et-0-0-0-pe01-swlv10.as57976- 0 6312 6312 46 48 101 47
137.221.105.2 - 0 6311 6311 46 47 135 47
________________________________________________ ______ ______ ______ ______ ______ ______
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

When does it happen? Whenever it feels like it. This was mid Mythic + dungeon.

In these tests the connection looks good until the ISP hands off the connection to Twelve99. The nodes in Twelve99’s network spike the latency up by over 100ms. Unfortunately, you’ll want to send the tests to the ISP and work with them on this.

K!
Latency spikes - what about packet loss?
Is there anything else I could provide to my ISP?
Also - would me using a VPN maybe fix my issue? VPN into a location my friends aren’t having this issue and thus avoid twelve 99?

EDIT - also noted there are 2 NA ips and I only used one. Should I do MRT with both?

I am having this identical issue and have a ticket in. There have been a couple other forum posts in here the last two weeks, but doesn’t seem to be any relevant blue responses.

It’s easy to just blame it on the ISP, but at this point multiple people are experiencing this issue.

3 Likes

Yeah - I’ve seen a bunch of tickets too @Unferable.
All started more or less when 10.2 launched.
Seems like something changed at that point.

Can confirm that the players can still chat in the world and appear to not be lagging on stream or over discord. Affected players show no other symptoms of deteriorated network condition other than being. Local and World ping both continue to be normal.

Issue has only started since the 10.2 patch for the players that Ive seen it affect.

1 Like

Additional Note - this happens in both classic and retail :-\

2 NEW MRTS. Happened midway through an M+ dungeon ::

Two new MRTs. Happened midway through a M+ dungeon - did both NA IPs.

Now it isn’t only M+ dungeons this happens in. Happens in open world, raid, etc. Everywhere it can happen. I just happen to do M+ dungeons the most.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.1.1 17 1707 1423 0 0 24 0
208-54-224-1.direc 1 2798 2797 1 2 21 1
206-251-40-3.direc 1 2798 2797 1 2 22 1
206-251-40-5.direc 1 2798 2797 0 1 19 9
be5999.rcr51.b056940-0.slc01.atlas.cogentco 0 2801 2801 1 2 139 3
be2258.ccr21.slc01.atlas.cogentco 0 2801 2801 2 3 48 26
be3037.ccr21.den01.atlas.cogentco 0 2801 2801 12 14 98 14
be2401.rcr21.b006467-6.den01.atlas.cogentco 0 2802 2802 13 14 42 14
tisparkle.dfw03.atlas.cogentco 37 1161 741 0 14 50 14
kanc-bb2-link.ip.twelve99 63 810 302 0 34 48 34
kanc-b2-link.ip.twelve99 0 2801 2801 33 35 124 47
chi-bb2-link.ip.twelve99 1 2765 2755 32 34 58 34
chi-b23-link.ip.twelve99 18 1656 1359 0 35 137 41
blizzard-ic-348622.ip.twelve99-cust 0 2802 2802 34 39 141 35
No response from host 100 569 0 0 0 0 0
No response from host 100 569 0 0 0 0 0
et-0-0-0-pe01-swlv10.as57976 0 2801 2801 46 47 83 61
137.221.105.2 0 2801 2801 46 47 64 47
WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.1.1 17 1704 1420 0 0 26 0
208-54-224-1.direc 0 2802 2802 0 1 25 2
206.251.40.0 0 2801 2801 0 2 25 2
206-251-40-6.direc 1 2794 2792 0 1 139 1
be5999.rcr51.b056940-0.slc01.atlas.cogentco 0 2801 2801 1 2 27 2
be2258.ccr21.slc01.atlas.cogentco 0 2801 2801 2 3 34 3
be3037.ccr21.den01.atlas.cogentco 0 2801 2801 12 14 93 13
be2401.rcr21.b006467-6.den01.atlas.cogentco 0 2802 2802 12 14 42 13
tisparkle.dfw03.atlas.cogentco 92 611 53 0 14 61 14
kanc-bb2-link.ip.twelve99 66 784 270 0 34 54 34
kanc-b2-link.ip.twelve99 0 2801 2801 33 35 102 35
chi-bb2-link.ip.twelve99 1 2790 2787 32 34 59 37
chi-b23-link.ip.twelve99 2 2624 2577 33 34 100 34
blizzard-ic-348622.ip.twelve99-cust 0 2802 2802 34 39 144 35
No response from host 100 568 0 0 0 0 0
137.221.69.83 0 2801 2801 34 35 76 35
137.221.67.65 0 2801 2801 34 35 56 36
24.105.62.129 0 2801 2801 34 35 52 34

Did you ever find a solution for this?

There are multiple connections running at the same time when you play WoW. When this issue happens it means that your “world” connection has dropped, but your “home” connection remains connected. This post explains more about each connection:

Troubleshooting why your world connection (usually the one sending the most data) is dropping is what you should focus on. If it was caused by the patch then everyone would be experiencing it, and we’re not seeing anything like that. In most cases it ends up being a wi-fi, router issue, or ISP problem that causes the connection to drop out. Using a different connection may help avoid the problem if it is occurring along the route towards the server.

1 Like

Pretty much everyone HAS been experiencing spikes at some point, (not sure if you all missed all the backlog posts on both EU and US forums complaining about this…) as well as a huge increase in overall latency constantly… Both EU AND US. I used to have 70ms US and 230 EU. Now it’s 150 US and 350 EU. I never had to use a VPN before just to keep my latency stable.
For a lot of us, this has been ongoing for 2 months now. Ever since the “maintenance.”

Also, why did ipv6 suddenly disappear around the exact same time? I used to be constantly connected to ipv6. Now I can’t remember the last time I saw it connected. Bit of a coincidence, no?

At this point we really shouldn’t expect Blizzard to do anything but shift blame and dodge responsibility. That’s kind of how they operate. Either way this has been happening to me for months so consider another voice joining the crowd.

But surely it’s on our end. Every single one of us.

1 Like

Happening here as well.

Here as well

I got this same kind of weird disconnect as well

this same thing has been happening to me, but my internet has just been going out randomly for the past 2-3 weeks so i figured it was just my isp had them come out this Sunday and check the lines etc they couldn’t find any issue. but yesterday i was getting this issue esp in raids i would randomly start getting higher ms and at some point, the game would lock up chat worked fine then i would have to alt f4 usually when that happens now i just stay loged out and go watch Netflix or youtube or w/e because it tends to happen again and again after that.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.