I’m trying to purchase the guild rename service and I’m getting an error “An error was encountered. Please come back later.” I’ve checked the requirements and seem to meet all of them. I’ve had Guild Master rank for more the a week, I’m active, the name I’m trying to change the guild too isn’t on any other realm when I search for it. The guild name I’m trying to purchase is not in use based on a search from the WoW website as well as we have tried at least two other random names just to see if it was the name.
I logged Ticket Number: US103981522 with support and after going back and forth was told to log this as a bug.