Yup same here, did all troubleshooting and still stuck on initializing, after 8 hours. So tired of this poor quality crap that Blizz shoves onto the players
Yeah, honestly, I think I’m done. I was on the fence about this expansion. Seemed kinda cheesy. I am just going to ask for a refund and call it quits. There really is no excuse for this kind of issue. This should have been tested. I know that most of the country has been groomed to accept poor customer service. That “these things happen.” Speaking as someone that has been PC gaming for over 20 years, I can tell you that this kind of thing should not happen. They get away with this because people don’t stand up for anything anymore. Saying it’s just a game is what they expect you to say. That’s why they get away with such poor quality. Well, I am taking a stand. I will not accept poor quality. This should not have been released if it was not ready. It’s really that simple. Berate me all you want fanboys, but I won’t be back to read your comments. This post is the only way to let Blizzard know how disappointed I am, whether or not they read it, it is still my only way.
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had same issue, restarted everything no worky, uninstalled battle.net
tried to redownload battlenet download speed was 7kb/s and kept auto ending cause “network issue” deleted all the things from the cache article, found a battle.net-Setup.exe from a while back, its crawling to install maybe in day or two it will work
Please check on your servers related to battle.net they are not happy right now.
They just had a post in EU about sending a log into wow, but they edited the link and I am unsure of the steps.
Hopefully it gets a fix.
Something like, battle.net file > Agent file > latest agent file > latest AgentNGDP file and send that to:
Techinfo@blizzard.com
Subject line: Stuck on initializing.
Hey all,
There was an issue which affected our CDN (content delivery network) used for the Battle.net app and all Blizzard games. Our teams are working on it now and we expect it to be cleared up shortly. This is likely causing the stuck on initializing for most players right now (though getting stuck at this stage may be caused by other issues outside of the current CDN problem).
As things start to clear up here soon I’d just recommend waiting a bit and restarting your PCs, then start up the Battle.net app again. It may sit on “Initializing…” for a while as it’s checking the WOW data files, so allow it to sit there and it should eventually move on to updating.
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Thanks for the update!
will this also address those of us stuck on trying to install battle.net or download it? Neither seem to be working and uninstalling it and reinstalling it was the supposed solution.
thanks for getting this addressed
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Yes, downloading and installing the Battle.net app itself will be impacted. Unfortunately at the moment it’s just “wait a bit and try again” while the teams are working to correct the CDN issue.
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What is a realistic time frame that we should be waiting out this “Initializing…” phase?
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So aside from sitting at initializing, is this issue also affecting connection speed? I’ve finally starting downloading everything 84.24 GB in total, and I’m sitting at an average speed of 100 KB/s on a Gig connection. At that rate I should be able to play sometime around Christmas.
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Just decided to resub today and redownload everything. Currently sitting at 140KB/s on a gig connection. It’s great 
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I see the Blue post saying that this issue may be cause by something else an hour ago, but my battle net has been sitting on initializing for 20 minutes.
Yep. Still initializing. Havent had any problems updating before.
been waiting a while now.
*been waiting for over an hour now.
Im wainting here for four hours. And there is more posts about eternal loops
I reinstalling bnet app, it is taking forever, but is moving, very slow, THANK GOD I didnt deleted the entire game T.T
I am installing at about 75kb per h… long time, lol.
Sitting at initializing. Did the whole stop the app and kill the processes thing several times to no avail. Not uninstalling as it shouldn’t be a corruption.
Watching the processes it went from Agent and two Battle.net.exe processes to forking another five bne processes. It is trying something behind the scenes but isn’t overtly indicating success at anything other than spinning a circle.
Finally started working. Download speed is about 700 KB/s. Update is over 4GB for me. Tempted to just hit play but worried it’s gonna mess up the download. Guess I wait…
edit: spoke too soon, down to 300 KB/s already.