I really wanted to expedite this process and actually talk to someone rather than continue dealing with automated ticket responses.
I had my wow account closed for Offense: Exploitative Activity: Unauthorized Cheat Programs (Hacks).
Two days ago (May 23rd), I purchased a level 58 boost to level my second warrior in preparation for WotLK. I name myself “Xiaoshaqming”, Shaq is a reference to a nickname I used and the Xiao/ming parts are Chinese names I used in reference to the popularity of Tauren warriors (this warrior is Tauren) in Chinese speedruns. I immediately mail myself 3500gold to pay for dungeon boosting to quickly level. I have two monitors and played my main account while running this account in/out of dungeons while being boosted for several hours. I imagine this character was reported many times due to the suspicious Chinese name while in Slave Pens, a notorious dungeon that people bot in.
The really disappointing part about this is that my entire account was closed automatically due to reports I’m guessing. I’m the guild master for a very competitive speedrunning guild, this account is extremely important to myself and the guild. I don’t know what type of cheat or hack Blizzard has in mind that I would be using. I’ve already received my first automated ticket response where they “Reviewed and verified their initial findings”.