In addition to a description of the bug you are reporting, please provide:
Game crashes whenever any kind of special effect takes place in a match making the game unplayable. I believe it is the new Snapdragon chipset or the compatibility with the Unity game?
Please fix this.
Same thing here. Game keeps crashing.
My phone is a Samsung S24
Same here. Game is virtually unplayable on my s24 Ultra since last patch. Fix this mess Plz!! Crashes constantly.
Same, cant even finish daily. Waste of money.
Here is the log of the crash:
--------- beginning of crash
02-19 05:57:41.225 8414 8603 E AndroidRuntime: FATAL EXCEPTION: UnityMain
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Process: com.blizzard.arc, PID: 8414
02-19 05:57:41.225 8414 8603 E AndroidRuntime: java.lang.Error: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Version ‘2021.3.9f1-arclight (0772ed36e3bc)’, Build type ‘Release’, Scripting Backend ‘il2cpp’, CPU ‘arm64-v8a’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Build fingerprint: ‘samsung/e1qsqw/e1q:14/UP1A.231005.007/S921USQU1AWM9:user/release-keys’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Revision: ‘12’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: ABI: ‘arm64’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Timestamp: 2024-02-19 05:57:40-0600
02-19 05:57:41.225 8414 8603 E AndroidRuntime: pid: 8414, tid: 8603, name: UnityMain >>> com.blizzard.arc <<<
02-19 05:57:41.225 8414 8603 E AndroidRuntime: uid: 10426
02-19 05:57:41.225 8414 8603 E AndroidRuntime: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x71e7eafc00
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x0 0000000000000203 x1 0000006dd0593820 x2 00000000000000ff x3 0000000000ff0000
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x4 0000000000ff0000 x5 0000000000000020 x6 0000006e6c5b4970 x7 000000000f800000
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x8 0000000000000900 x9 00000000000008fe x10 0000000000000900 x11 0000006d965d4f50
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x12 0000000000000300 x13 0000000000000300 x14 00000000000002f8 x15 0000006d965d4f80
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x16 00000071e7eafc00 x17 0000006e6c5b4df8 x18 b4000071440cca28 x19 0000006e6c5b4a60
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x20 00000000ffffffff x21 0000000000000000 x22 0000006da5419dc0 x23 00000000000000b0
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x24 0000000000000000 x25 0000006dd0593970 x26 00000071e7eafc00 x27 0000000000000000
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x28 0000000000000000 x29 0000006e6c5b4de0
02-19 05:57:41.225 8414 8603 E AndroidRuntime: sp 0000006e6c5b4950 lr 0000006e5a7ad964 pc 0000006e5a7addb8
02-19 05:57:41.225 8414 8603 E AndroidRuntime:
02-19 05:57:41.225 8414 8603 E AndroidRuntime: backtrace:
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #00 pc 0000000000872db8 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #01 pc 000000000086df18 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #02 pc 000000000086db40 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #03 pc 00000000002234ec /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #04 pc 0000000000224848 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #05 pc 000000000021ff2c /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #06 pc 00000000005d7334 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #07 pc 00000000005d78a8 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #08 pc 0000000000607130 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #09 pc 00000000001fac7c /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #10 pc 0000000000108564 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #11 pc 00000000031d3144 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #12 pc 00000000031d30ac /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #13 pc 00000000034a85a8 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #14 pc 00000000034a6c80 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #15 pc 00000000034a55c8 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #16 pc 00000000031cce84 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #17 pc 00000000010a9c70 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #18 pc 00000000010a9bbc /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: 181b11b081af799911cb0f33ee2c58259a93246c)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #19 pc 0000000000306c18 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #20 pc 0000000000314cb0 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #21 pc 00000000002043e4 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #22 pc 00000000005f8500 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #23 pc 000000000023c890 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #24 pc 000000000023dbf0 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #25 pc 000000000023dc30 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #26 pc 000000000023de68 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #27 pc 000000000038fafc /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #28 pc 00000000003a60b4 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #29 pc 00000000000cda24 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/oat/arm64/base.odex
02-19 05:57:41.226 8414 8603 E AndroidRuntime:
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x872db8(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x86df18(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x86db40(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x2234ec(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x224848(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x21ff2c(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x5d7334(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x5d78a8(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x607130(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x1fac7c(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x108564(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x31d3144(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x31d30ac(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x34a85a8(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x34a6c80(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x34a55c8(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x31cce84(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x10a9c70(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x10a9bbc(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x306c18(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x314cb0(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x2043e4(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x5f8500(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x23c890(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x23dbf0(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x23dc30(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x23de68(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x38fafc(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x3a60b4(Native Method)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at base.0xcda24(Native Method)
Here is a shortened version of crash log (I couldn’t post all log):
--------- beginning of crash
02-19 05:57:41.225 8414 8603 E AndroidRuntime: FATAL EXCEPTION: UnityMain
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Process: com.blizzard.arc, PID: 8414
02-19 05:57:41.225 8414 8603 E AndroidRuntime: java.lang.Error: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Version ‘2021.3.9f1-arclight (0772ed36e3bc)’, Build type ‘Release’, Scripting Backend ‘il2cpp’, CPU ‘arm64-v8a’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Build fingerprint: ‘samsung/e1qsqw/e1q:14/UP1A.231005.007/S921USQU1AWM9:user/release-keys’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Revision: ‘12’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: ABI: ‘arm64’
02-19 05:57:41.225 8414 8603 E AndroidRuntime: Timestamp: 2024-02-19 05:57:40-0600
02-19 05:57:41.225 8414 8603 E AndroidRuntime: pid: 8414, tid: 8603, name: UnityMain >>> com.blizzard.arc <<<
02-19 05:57:41.225 8414 8603 E AndroidRuntime: uid: 10426
02-19 05:57:41.225 8414 8603 E AndroidRuntime: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x71e7eafc00
02-19 05:57:41.225 8414 8603 E AndroidRuntime: x0 0000000000000203 x1 0000006dd0593820 x2 00000000000000ff x3 0000000000ff0000
02-19 05:57:41.225 8414 8603 E AndroidRuntime:
02-19 05:57:41.225 8414 8603 E AndroidRuntime: backtrace:
02-19 05:57:41.225 8414 8603 E AndroidRuntime: #00 pc 0000000000872db8 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/split_config.arm64_v8a.apk (BuildId: c79f09d12e47b0037bd087816d1f18a11f6cb58e)
02-19 05:57:41.226 8414 8603 E AndroidRuntime: #29 pc 00000000000cda24 /data/app/~~Mb1cBs00gorbRcivIkB38A==/com.blizzard.arc-VUuqbTtQP0DZEnghTYQ6tg==/oat/arm64/base.odex
02-19 05:57:41.226 8414 8603 E AndroidRuntime:
02-19 05:57:41.226 8414 8603 E AndroidRuntime: at split_config.0x872db8(Native Method)
Same here, S24 Ultra
Same here with S24+ for me. Wants me to put app in deep sleep. I even read that it was because i was in a guild. So that gave me a day of relief to play then back to crashing. I sent a trouble ticket but all they tell me is send messages here. This is bull. Fix your sh*t blizzard
had same issue, try put Rumble into Game Hub, it help me a lot - still not perfect thou but at least it is playable for time being.
S24 ultra, instant crash in pvp. Unplayable. Tried reinstalling.
Please fix this blizzard
The same goes for me. Crash on Galaxy S24 Ultra
Same here… impossible to play… losing my money for being angry…
I got same problem. Pvp is almost umpalyable and PvE content is really frustrating to play. I have reinstalled the game several times. Is there any news for a hot fix or something?