Not all the tickets are credited.
Every member was in guild before the start of the event., their quests are marked as completed, but in the summary screen the tickets are only partially awarded.
So far we are missing 1100 tickets from one member and 100 tickets from another one.
5 Likes
I have the same issue. Completed the weekly and all 3 dailies in DMF but got 1000 tickets total only, which should be 1300. I see many guildmates that got the 1300 so this is inconsistent.
2 Likes
I have the same issue and would like to know if there’s a fix already? Do I need to create a support ticket for that?
1 Like
Same issue here. We won’t be able to take the last 450 golds reward because we are missing 1000 tickets for that…
As you can see here my mate completed weekly + 3 quests and got only 100 tickets for that https:// shorturl.at/sCDNS
Please fix it before the event lasts. We are frustated because we all made the effort for the guild ! Thank you
2 Likes
Hello,
I have the same problem too
What can I do?
Thanks
1 Like
Bump !
Problem still exists on the new Darkmoon Faire… This is frustating. Our guild members did the work everyday but we won’t be able to get 1000 arclight because of this bug ! The full gold path + arclight require to have nearly all the tickets each day (46 300 / 46 500)
Please Blizzard do something.
2 Likes
I have been tracking tickets daily for my guild.
Earlier in the event, I noticed the guild leader was short 100 tickets and mentioned it to him just after the daily reset. Later that day, though, he was all caught up and had his full tickets for the event done.
Cut to yesterday and the other officer in the guild ended up 100 short and he mentioned that he was aware that the report was showing him having only completed 200/300 for the day but also sent a screenshot of all of his challenges being complete. This time, the report is still showing him missing 100 tickets.
Missing rewards for the guild is frustrating but I am way more concerned with the reporting simply being correct for the sake of knowing who is or is not completing challenges. Guild leadership is taking action against members who don’t complete their tickets, and rightfully so. If that data is wrong, though, this is a major problem. Please look into this right away and get any reporting bugs straightened out!
3 Likes
Same problem here.
Completed 3 daily quests today and did not receive any tickets. It still shows 1300 on Guild Ticket Leaderboard instead of 1600.
2 Likes
I’ve seen the same problem this week.
-Nobody has left or nobody new has joined the guild during the event. All tickets were earned with the current roster in guild.
-Reloading or restarting the app does not fix the error.
-it is NOT visual only. I tried getting a reward 100 tickets short after knowing 300 or more were bugged.
I was joking with a guildy about missing DMF dailies and he sent me screenshots showing proof he did not miss them. His total for guild earned ticket count was higher than others.
We’ve likely lost DMF tickets from previous events and didn’t even realize it. There have probably been players kicked from guilds for not doing DMF dailies when it was actually a bug. Please look into this. It was first reported a month ago.
2 Likes
Same here.
I did the weekly and almost every DMF quest, but there are 1200 points missing.
2 Likes
Same bug here, my 1000 ticket quest is showed as completed but the reward was not distributed…
Any news from the devs regarding this issue?
2 Likes
I think I know how to reproduce the bug, it happened to me 3 times now.
Last time it happened, I had 3 quests with 3 wins. I completed them all with a single lineup in a row - 3 games total. Then went to the map and quickly claimed all 3 rewards. Checked the leaderboard and my count hadn’t changed.
I noticed the quest completion toasts always appear whenever you’re on the main map and take turns to appear. That’s 9 toasts total, and the bug probably appears when the final toast for a quest hasn’t appeared before you claim the reward.
2 Likes
Very inconsistent! I’ve done DMF every day and I have 1900 tickets. That’s counting the 1000 bonus for the sigil. My top guild mates have 2800, which is where I should be. Alas, this game is broken
Same problem here. 1000 tickets quest.
Same problem here. Tickets are under-reported.
It hasn’t happened yet since patch 6.0.0, but there is a delay in showing personal ticket count sometimes. Guild count works fine so far.
Same - 1000 ticket quest not counting. Is there a fix for this?
If you got hit by this bug then it seems not, sadly there is no way to avoid it so far as I know.
It happened to me once even when I waited for the quest toasts to complete.
I am trying to reopen app before I claim tickets, maybe it helps.
That happens only on iOS users! We are unable to claim all the rewards coz of this issue. They can’t even make any purchases in the game! Very disappointing!
Today the next DMF will start, is this bug fixed? How my guild members and me will get compensated?