Game does not open - error screen before loading

Bug Report
1

When i launch Rumble on iPhone Mobile i get what looks like an error screen but it is missing an error message. There is a red button that closes the game and a blue one that goes to support website. i have tried uninstalling and reinstalling the game. My OS is up to date. I have tried deleting and reinstalling the game even. I reached out to support and they told me to post here.

  • Device Type: iPhone
  • Device Model: 14 Pro
  • Device Operating System: 18.5
  • Warcraft Rumble App Version: Latest (can’t actually get in game to see number)
3 Likes
2

Exact same issue.

iPhone 16 Pro
iOS 18.5

2 Likes
3

Same for me on iPhone 16

1 Like
4

Any update? 4 days now I have not collected my daily purchase claim or in game rewards!

1 Like
5

Same issue here. iPhone 16. iOS 18.5

2 Likes
6

Same exact issue for me. Apple IOS 18.5. iPhone 12. Uninstalled and reinstalled the game but goes to the same screen every time. Blue button and red button with no text on them. Blue button opens a web page and red button closes the app.

2 Likes
7

I have the same problem on an iPad, what is the fix?

2 Likes
8

Customer support has not helped at all. They told me they can’t send the issue or work with a developer in any way. They get prioritized on issues based on the number of issues raised. So please, if you are having this same issue create a ticket, post here or create a new bug report

3 Likes
9

Smol indie company doing their best here as always…

3 Likes
10

Bump. It would be cool to be able to play…

2 Likes
11

Same issue. Galaxy Tab S9+ on Android 15

2 Likes
12

Never had an issue on mobile until I installed Rumble on desktop. After loading it up and having to link account through mobile app I can play on PC. But the mobile app no longer works and I get the screen OP described when opening the app. Tried uninstalling / reinstalling, etc.

-iPhone 13
-iOS 18.5
-Rumble 14.49.0 (based on App Store listing)

2 Likes
13

Still no fix……!!! Is there an eta???

1 Like
14

I also have the game installed on PC. Maybe this is an issue related to that? Is anyone getting this issue who doesn’t have the game also installed on PC?

2 Likes
15

I opened a ticket and they gave me troubleshooting steps (make sure OS up to date, etc). Followed every last one, and the final step from GM Smoehaates is just post it here.

1 Like
16

Same problem. Iphone 14 plus. IOS 18.5. I tried all the possible steps including try again with / without wifi, reinstall game, etc

1 Like
17

Crazy long time for the game to be down

18

I even tried uninstalling the PC version completely, then uninstalling and reinstalling it on my phone… still same issue.

19

Issue on phone, never tried to install on PC. Finally booted up the iPad that already had it downloaded in it just so I could login. It at least worked.

20

Same. And same response with help ticket- a cut and paste troubleshooting response and if it doesn’t work, commiserate with fellow gamers on the forums.