Game crashes when I click on Chest tab

Technical Support
1

EDIT It is account specific, started a guest account on my phone, store works fine
Game crashes when I click on Chest tab. It tried to restart, but crashes again. It will do this over and over until I close the app. I can click on any other tab, just not the chest. Which means I can’t spend gold, use the GRID, or spend $ on offers. This has persisted since yesterday evening after I beat the Headless Hunter mission using the Headless Hunter.
Tried clearing cache, restarting the device, using different devices, uninstalling/reinstalling. Battle.net account is connected to the account.

In addition to a description of the bug you are reporting, please provide:

  • Device Type: Iphone
  • Device Model: 13 pro max (tried with ipad mini and blue stacks as well)
  • Device Operating System: ios
  • Warcraft Rumble App Version: Latest one from 2 days ago.
2

Same thing happening here, Im on android. S23

Find the fix?

3

Same thing happening with mine. Now I’ve tried to re install now couldn’t log back in as map wouldn’t load. Using S24…

4

I’m having exactly the same issue. When I click on the chest tab, the game goes into a crash-reload cycle and I have to kill the app and start again. I’ve tried restarting the phone, no change. Running on iOS 17.6.1 on an iPhone 15.

Rumble App: Updated Oct 29, 2024

Update: I’ve uninstalled and reinstalled the app and I get the same behaviour.