Omgosh… thank you!
This worked for me!
I just started having the same issues today after the latest update.
I uninstalled the game and then was able to get back in however my account is now gone. I’m pretty sure I never actually registered it with my bnet account i can’t figure out how to recover my account.
I have a guest one one with my bnet and one with my email/phone number but all of them are in the tutorial. No idea where mine is… feels like it was deleted with the deletion of the app because it wasnt registered to bnet?? HELP! losing major progress and daily log in purchase!