I have noticed after this last update (where the lobby UI has been changed) my FPS has significantly dropped. Normal games (1v1 computers) on highest graphic settings i can hold a STEADY 30 FPS, when it comes to battling i run about 10-20. Lowest graphic settings I can hold a STEADY 30 fps, and when it comes to battling, again i run about 10-20.
I have tried driver updates, overclocking, switching between reforged and classic graphics. Reforged graphics I can get about 50 if i do absolutely nothing in game, classic is worse.
Yes i have seen other posts from 2023 but no where in the forums was i able to find a fix.
PC SPECS
Ryzen 9 3900x
AMD RX 6900 XT
3600MHZ 32 GB ddr4
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If you’re talking about the menus, this is pretty typical for many people. If you’re talking about during gameplay, you have a serious problem such as background applications or tools that might be interfering with the game. Most people around here complain about their FPS going from 300 to 200, not 30 to 20, and it’s very likely to be a problem on your end, as even with all settings max I typically get around 200 FPS. You should also make sure your GPU drivers are up to date.
Another thing to check is that the game isn’t using the integrated graphics built into your CPU. It’s not a bad idea to just disable it entirely in device manager or your BIOS. But you can check if it’s being used or not in the Adrenalin software. At least on my system, it’s properly showing utilization on GPU 1 (the graphics card) and none on GPU 2 (the CPU integrated graphics)
The menus have always been slow, even before this update, because they’re basically highly detailed web pages done with the chromium engine. the AMD Adrenaline software won’t even be able to give you FPS stats in the menus (I can’t get it to give me a number).
I’m on a ryzen 9 7900 X 12core/24thread and radeon 7900 XT and in various maps/games i get around 175-225 FPS most of the time (which is well beyond my monitor’s 144Hz refresh rate). Even in the menus my fps was well over 100, which isn’t great but its not bad enough to look choppy or laggy.
Also worth noting if you’re just eyeballing the FPS, the backgrounds of the menus are very low frame rate videos. It’s weird that they did this because I’m pretty sure the original menu backgrounds were in-engine rendered 3D graphics.
I have done all things as mentioned, my current generation of AMD does not have integrated graphics. If it did its not even plugged into the HDMI on the MOBO. I see a max of 9% usage of my GPU and 24% usage on my CPU. Both are very low while the game is running.
All drivers are up to date, just re-formatted the entire PC we will see what happens now.
If your motherboard has an HDMI port on it, it has integrated graphics- That would mean you don’t need a graphics card to use the system. Most newer AMD CPUs have integrated graphics built into them. It’s not a seperate chip or thing that you plug into the motherboard, as if you had to plug it in, it wouldn’t be integrated.
Integrated graphics isn’t simply “graphics that suck.” Integrated means it’s built-in. Graphics cards are known as “Discrete” graphics, as they are seperate from the motherboard.
My Ryzen 9 CPU has integrated Radeon graphics, and yours most likely does too. Again, if there was no integrated graphics, there would not be an HDMI port on the motherboard.
The AMD Adrenalin software will show two graphics devices in such a case, unless the integrated graphics has been disabled in the BIOS. Not all Ryzen CPUs feature integrated graphics, but newer ones do. If your CPU does not have integrated graphics but you have an HDMI socket on the motherboard, that HDMI out won’t function.
Our hardware is pretty similar, I just have a newer generation Ryzen 9 CPU, which has integrated graphics on the CPU. And I get normal FPS. The problem is on your end. It’s either the game using integrated graphics, bad driver version, or some other hardware or software on your PC draining performance. Either that or you’re mistaking the low-framerate title screen movies as your actual screen FPS being low.
Post links to screenshots with the in-game FPS counter enabled. Post links
This is happening to me. Was playing fine a few days ago. Came home from work today and saw there was an update, now it’s just using integrated graphics. WoW and other games are using my GPU just fine.
Running a 7900 GRE and Ryzen 5 7600.
It doesn’t matter what other games do. The proper solution here is to disable the integrated graphics so it simply isn’t used by anything ever.
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I appreciate the tech support. I was just trying to add information but I guess it wasn’t helpful. Still curious why this happens. Played a lot of reforged on this computer and have not seen this happen until after my update today.
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When was the last time you played prior to today?
It’s important to note that aside from the possibility the game is trying to use the integrated GPU on newer Ryzen CPUs, there is no correlation between AMD hardware and low framerates beyond people playing the game on budget CPU models. People constantly post here trying to say it’s an AMD issue. It’s not, it’s a game issue, and performance fluctuates on every single patch no matter which brand of CPU people are using.
About all you can do it disabling integrated graphics doesn’t work is hope the FPS is higher when the next update comes out.
One thing that has helped in a few cases is forcing the game to run on different CPU cores, for example sometimes the game wants to run on CPU 0 even though that core/thread tends to be used the most. Sometimes setting the game’s CPU affinity to anything other than CPU 0 (by right clicking the game process in Task Manager > Set Affinity > uncheck CPU 0) can improve performance. Only problem is that must be done every time you run the game if it makes a difference.
I played last on Sunday, not sure what date blizz actually released the update but when I booted up my comp today WC3 updated and this started, prior I had zero issues with the game.
I have no case for AMD being the issue I was really just commenting on your original about the integrated GPU being used, which was absolutely correct. I loaded up a game and input lag was terrible, frames, terrible. I thought maybe the updated had altered some graphical options but no. Booted up Adrenalin like you said and there was the secondary GPU just maxing out lol.
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Good to hear it then.
Under normal circumstances its actually a good thing to have, as the integrated graphics can handle other work while the discrete GPU handles a game or whatever else is giving it a workload. But sometimes some game will try to use the integrated graphics for “reasons” and if that happens the only thing you can do is disable it.
When you said what you said about updating today, I was confused because I hadn’t updated the game yet and wasn’t aware the PTR update had been released.
Purchase Intel CPUs to solve lag issues,
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I hope there will be a fix soon. It can’t be an option to disable the integrated GPU which ppl buy to have more graphics power in every other game. You don’t want to swich it on and off every time you swich the game. There are not that many CPUs in the world, how can you make an update and not even try it on one of the most common gaming ones…
happening to me too after the previous update on a 7800X3D / RX 7900XTX
Exact same issue, disabling integrated graphics on my Rx 7900 in device manager as Captain Jack suggested seems to work until they fix this
Integrated GPUs are of basically no benefit if you have a discrete GPU in your machine. You don’t need to switch it on and off, you can just disable it entirely and you will suffer zero negative consequences.
I’m not saying they don’t need to fix this issue (because any graphics intensive game should be looking for a discrete GPU by default), but I think it’s stupid to refuse an entirely viable workaround in the meantime.
Heck, I wouldn’t even call it a workaround. Unless you’re using a laptop and desperately need to reduce battery power consumption, you really should disable the integrated graphics anyway.
Yeah sure, the integrated GPU isn’t the most important thing but it handles the work when I am in office mode since it’s more power efficient. Thats mostly why I chose this system. But I guess until there is a fix I can live without it 
The electricity consumption difference is really, really small. I applaud the thought for the environment but in this case, it’s a pretty trivial impact. Don’t lose sleep over it and enjoy the game till they straighten it out. 
So kind of wild, after getting through the bot responses in blizzard’s support ticket program (have you tried restarting your router) kind of stuff, a game master responded twice with
“The Technical Support forums are the only solution that we can provide, since we exhausted all the troubleshooting steps possible, since our team there is equipped with the tools and knowledge to be able to assist with this kind of hardware issue, since we do not have it, we hope you understand.
If they didn`t respond to your post yet, we ask you to patiently wait a bit longer or create a new post on the forums for better visibility.”
Is this true? Is there really some blizzard tech support crew that responds or is it just community based?
Last 2 years, I made like 10 tickets to keep them awake about fps drop for amd ryzen cpu users, they are aware of it but they are amateur… the issue is here for 3 years already, they manage to fix it after some days usually ( or some weeks) fyi the “blizzard staff” that respond to tickets are complete noobs and ignorant. for exemple, they tell me to reinstall wc3 or to check if my drivers are not outdated LOL…
WHen they release the patch yesterday, the 4 go patch I knew already that I couldnt play after … I’m use to it, they see posts, they see spam, they see mass tickets, they see people angry and still they don’t learn, after every patchs, they are waiting mass complains in their forum to finally do something … XD
There was a time when tech support posts were answered here fairly regularly.
But you don’t need them. This problem is easily fixed.
Problem: After Patch 2.0.1 the game started favoring the Integrated Graphics found on newer AMD CPUs (and likely many non-AMD laptops, for that matter).
Solution: Disable the CPU-based integrated graphics.
- Open start menu, type Device Manager, hit enter
- Click the + next to “Display Adapters.”
- Right click on AMD™ Radeon Graphics and click “Disable Device.” Click OK on the warning.
- Enjoy the game.
Blizzard will probably fix it eventually. But you can fix it yourself in a few seconds if you’d rather not wait.
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