Hello,
My last 2vs2 random team match (#2848 teamed with #1490) was against an arranged team (#2146947 and #2224). We won and got 0 MMR and a loss recorded (region: Europe).
Can this be corrected by programmers post game?
Thank you in advance.
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This often happens to me, Pierikara. However, you don’t receive a loss; you actually receive a win. Initially, it shows as a loss, but then it changes to a win. However, it’s recorded in the stats as if you still lost the game. I don’t believe you gain any MMR from it. So, the issue seems to be with the MMR calculation rather than the win or loss itself. Even though it displays as a loss, you simply need to log out and log back in, or wait a little bit. It’s a bug related to MMR calculation, where you don’t receive MMR points.
I can provide you with multiple examples as evidence if you’d like to wait a bit for them.
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Here you have the whole picture of what I’m talking about. The thing is, initially, you will see a loss for a few minutes, but then it changes to a win. The only issue is that you don’t receive MMR from it 
(https://cdn.discordapp.com/attachments/1140934518979698728/1140944415213490257/bug_loss_win_and_mmr.jpg)
I don’t remember exactly which games these were, but one of them was like this ^^
Wait a day or so and see if it gets recorded correctly. typically if you play a game and you get no MMR change (either up or down) the match reporting glitched out or didn’t fully complete. Often times the correct result will appear in a day or two.
Either way it’s dumb and stupid and needs to be fixed, but in most cases, at least it does EVENTUALLY get recorded correctly. That being said, the EU gateway in particular seems to be having issues with this, more than the others. You could try playing on a different gateway for a while and see if it works any better for you.
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Captainjack. You don’t receive MMR if you win a match and it gives you a loss, I’ve checked on that. It doesn’t grant any MMR at all. Even some wins can give you 0 MMR, even when the team’s MMR is significantly higher. It’s a bit messed up right now, especially in the EU. Personally, I believe they should address it immediately. 
Could you answer if you’re playing on EU? because as I said, I’ve been trying to determine the scope of this.
Since 1.36 I have continued to see the usual failiure to report matches promptly, but not the wins recorded as losses and such (Though I did see that all the time before 1.36)
I play in EU, my friend. This occurs consistently. I believe out of my 100 wins, it happens around 10% of the time that I receive a loss instead of a win. But the issue is not just that. The problem is that I don’t receive any MMR at all. It doesn’t come back even after 2 days. It’s a recurring situation.
Could you try playing on NA (or asia, lol) for a while and see if you experience these issues in equal measure?
If the experience is different on NA then we’ll know for sure it is some problem with the EU server specifically.
MMR changes are typically not zero, but quite often they are less than 0.5 and thus visually no change is shown. I’ve been at LANs where it took 40 games (subsequent wins) to gain 6 ELO. That is how bad the system is, lol. You did get MMR, you just get screwed by the system 
It is happening almost all the time. I am also on EU server, I was born in Europe.
I had like 5x wins and than I did not played for 7 days (was on holiday), and when I came back, statistic was the same without those +5 wins …
If @CaptainJack - is right (but I doubt it), than EU server is broken or sure have more issues than US server.