Fresh install "black screen" boot "no audio or cursor" v2.0+

Technical Support
1

posted error log below has to do with this: UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf

Fresh install on new computer black screen startup. version 2.0+

Blockquote 1/26 13:14:34.935 GameMain Started
1/26 13:14:34.935 Command Line: “O:\Games\Battle.net\Warcraft III_retail_\x86_64\Warcraft III.exe” -windowmode windowed -launch -uid w3
1/26 13:14:34.935 Current Directory: “O:\Games\Battle.net\Warcraft III_retail_”
1/26 13:14:35.531 prism: Info: name: NVIDIA GeForce RTX 3080 Ti
1/26 13:14:35.531 prism: Info: driverVersion: 0x00200000000f19ec
1/26 13:14:35.531 prism: Info: driverDate: 2024-12-03
1/26 13:14:35.531 prism: Info: vendorId: NVIDIA
1/26 13:14:35.531 prism: Info: deviceId: 0x2208
1/26 13:14:35.531 prism: Info: subsystemVendorId: 0x3842
1/26 13:14:35.531 prism: Info: subsystemId: 0x3967
1/26 13:14:35.531 prism: Info: revisionId: 0xa1
1/26 13:14:35.531 prism: Info: type: Discrete
1/26 13:14:35.531 prism: Info: virtualizationMode: None
1/26 13:14:35.531 prism: Info: luid: 00000000a11ca748
1/26 13:14:35.531 prism: Info: index: 0
1/26 13:14:35.531 prism: Info: PCI bus slot: 1
1/26 13:14:35.531 prism: Info: Max queues: 1 graphics, 1 compute, 1 copy
1/26 13:14:35.531 prism: Info: Hybrid Graphics: 0
1/26 13:14:35.531 prism: Info: api: Dx11
1/26 13:14:35.531 prism: Info: supported: 1
1/26 13:14:35.531 prism: Info: vendorId: NVIDIA
1/26 13:14:35.531 prism: Info: deviceId: 0x2208
1/26 13:14:35.531 prism: Info: nvidia.family: Ampere
1/26 13:14:35.531 prism: Info: nvidia.brand: Geforce RTX
1/26 13:14:35.531 prism: Info: nvidia.driverVersion: 566.36
1/26 13:14:35.531 prism: Info: nvidia.rayTracingCores: 0
1/26 13:14:35.531 prism: Info: nvidia.tensorCores: 0
1/26 13:14:35.531 prism: Info: windowsVersion: 11
1/26 13:14:35.531 prism: Info: windowsBuildNumber: 22631
1/26 13:14:35.531 prism: Info: dx11.driverCommandLists: 1
1/26 13:14:35.531 prism: Info: dxFeatureLevel: 11.1
1/26 13:14:35.531 prism: Info: typedUavLoadAdditionalFormats: 1
1/26 13:14:35.531 prism: Info: preferredShaderModel: Dx50
1/26 13:14:35.531 prism: Info: supportedShaderModels:
1/26 13:14:35.531 prism: Info: Dx40Level91
1/26 13:14:35.531 prism: Info: Dx40Level93
1/26 13:14:35.531 prism: Info: Dx40
1/26 13:14:35.531 prism: Info: Dx41
1/26 13:14:35.531 prism: Info: Dx50
1/26 13:14:35.531 prism: Info: maxBufferSize: 3167748096
1/26 13:14:35.531 prism: Info: max1dTextureSize: 16384
1/26 13:14:35.531 prism: Info: max2dTextureSize: 16384
1/26 13:14:35.531 prism: Info: maxCubeTextureSize: 16384
1/26 13:14:35.531 prism: Info: max3dTextureSize: 2048
1/26 13:14:35.531 prism: Info: maxArrayLayers: 2048
1/26 13:14:35.531 prism: Info: maxCommandBufferPageSize: 0
1/26 13:14:35.531 prism: Info: maxConstantBufferRange: 65536
1/26 13:14:35.531 prism: Info: maxTypedBufferRange: 3167748096
1/26 13:14:35.531 prism: Info: maxStructuredBufferRange: 3167748096
1/26 13:14:35.531 prism: Info: drawIndirectArgsAlign: 4
1/26 13:14:35.531 prism: Info: dispatchIndirectArgsAlign: 4
1/26 13:14:35.531 prism: Info: constantBufferOffsetAlign: 256
1/26 13:14:35.531 prism: Info: constantBufferViewSizeAlign: 256
1/26 13:14:35.531 prism: Info: typedBufferOffsetAlign: 16
1/26 13:14:35.531 prism: Info: structuredBufferOffsetAlign: 16
1/26 13:14:35.531 prism: Info: bufferTextureCopyRowPitchAlign: 256
1/26 13:14:35.531 prism: Info: bufferTextureCopyOffsetAlign: 1024
1/26 13:14:35.531 prism: Info: rwBufferClearUintSupport: 7
1/26 13:14:35.531 prism: Info: rwBufferClearFloatSupport: 4
1/26 13:14:35.531 prism: Info: raytracingShaderIdentifierSize: 0
1/26 13:14:35.531 prism: Info: raytracingShaderTableAlign: 64
1/26 13:14:35.531 prism: Info: raytracingShaderRecordAlign: 32
1/26 13:14:35.531 prism: Info: raytracingAccelerationStructureAlign: 256
1/26 13:14:35.531 prism: Info: raytracingInstanceAlign: 256
1/26 13:14:35.531 prism: Info: raytracingInstanceStride: 0
1/26 13:14:35.531 prism: Info: raytracingGeometryTransformAlign: 16
1/26 13:14:35.531 prism: Info: raytracingGeometryTransformStride: 0
1/26 13:14:35.531 prism: Info: raytracingBoundingBoxAlign: 8
1/26 13:14:35.531 prism: Info: raytracingTriangleFanAlign: 0
1/26 13:14:35.531 prism: Info: maxAnisotropy: 16
1/26 13:14:35.531 prism: Info: maxColorAttachments: 8
1/26 13:14:35.531 prism: Info: maxVertexShaderAttributes: 32
1/26 13:14:35.531 prism: Info: minWaveLaneCount: 0
1/26 13:14:35.531 prism: Info: maxWaveLaneCount: 0
1/26 13:14:35.531 prism: Info: maxTraceRecursionDepth: 0
1/26 13:14:35.531 prism: Info: maxViewportExtent: 65535x65535
1/26 13:14:35.531 prism: Info: minViewportBounds: -32768
1/26 13:14:35.531 prism: Info: maxViewportBounds: 32767
1/26 13:14:35.531 prism: Info: minLodBias: -16
1/26 13:14:35.531 prism: Info: maxLodBias: 15.99
1/26 13:14:35.531 prism: Info: maxLodSnap: 0
1/26 13:14:35.531 prism: Info: shaderRWTier: 5
1/26 13:14:35.531 prism: Info: resourceBindingTier: 0
1/26 13:14:35.531 prism: Info: resourceHeapTier: 0
1/26 13:14:35.531 prism: Info: raytracingTier: 0
1/26 13:14:35.531 prism: Info: variableRateShadingTier: 0
1/26 13:14:35.531 prism: Info: meshShaderTier: 0
1/26 13:14:35.531 prism: Info: synchronizationTier: 0
1/26 13:14:35.531 prism: Info: bundleCmdListTier: 0
1/26 13:14:35.531 prism: Info: minMaxFilterOps: 1
1/26 13:14:35.531 prism: Info: mirrorOnce: 1
1/26 13:14:35.531 prism: Info: borderColor: 1
1/26 13:14:35.531 prism: Info: minLod: 1
1/26 13:14:35.531 prism: Info: maxLod: 1
1/26 13:14:35.531 prism: Info: fractionalMinLod: 1
1/26 13:14:35.531 prism: Info: lodBias: 1
1/26 13:14:35.531 prism: Info: multiMipRWTextureView: 0
1/26 13:14:35.531 prism: Info: dualSrcBlend: 1
1/26 13:14:35.531 prism: Info: separateAlphaBlend: 1
1/26 13:14:35.531 prism: Info: alphaToCoverage: 1
1/26 13:14:35.531 prism: Info: independentBlend: 1
1/26 13:14:35.531 prism: Info: wireframe: 1
1/26 13:14:35.531 prism: Info: depthBiasClamp: 1
1/26 13:14:35.531 prism: Info: depthClamp: 1
1/26 13:14:35.531 prism: Info: depthBoundsTest: 1
1/26 13:14:35.531 prism: Info: stencilTextureView: 1
1/26 13:14:35.531 prism: Info: geometryShader: 0
1/26 13:14:35.531 prism: Info: tessellationShader: 0
1/26 13:14:35.531 prism: Info: computeShader: 1
1/26 13:14:35.531 prism: Info: tileShader: 0
1/26 13:14:35.531 prism: Info: explicitShaderEntryPoint: 0
1/26 13:14:35.531 prism: Info: programmableSamplePositions: 0
1/26 13:14:35.531 prism: Info: instancing: 1
1/26 13:14:35.531 prism: Info: baseVertex: 1
1/26 13:14:35.531 prism: Info: baseInstance: 1
1/26 13:14:35.531 prism: Info: drawIndirect: 1
1/26 13:14:35.531 prism: Info: drawIndirectBaseInstance: 1
1/26 13:14:35.531 prism: Info: drawIndirectCountBuffer: 0
1/26 13:14:35.531 prism: Info: deviceLocalConstantBufferOffsets: 1
1/26 13:14:35.531 prism: Info: deviceLocalQueries: 0
1/26 13:14:35.531 prism: Info: overlappingOcclusionQueries: 1
1/26 13:14:35.531 prism: Info: precision16Bits: 1
1/26 13:14:35.531 prism: Info: rasterOrderViews: 1
1/26 13:14:35.531 prism: Info: exclusiveFullscreen: 1
1/26 13:14:35.531 prism: Info: uma: 0
1/26 13:14:35.531 prism: Info: streamOut: 1
1/26 13:14:35.531 prism: Info: barycentrics: 0
1/26 13:14:35.531 prism: Info: placedUploads: 0
1/26 13:14:35.531 prism: Info: frameCaptureToTool: 0
1/26 13:14:35.531 prism: Info: frameCaptureToFile: 0
1/26 13:14:35.531 prism: Info: waveOps: 0
1/26 13:14:35.531 prism: Info: clockCalibration: 0
1/26 13:14:35.531 prism: Info: schedulableSwapChain: 0
1/26 13:14:35.531 prism: Info: pipelineStageFlagsIgnored: 0
1/26 13:14:35.531 prism: Info: swapChainVsyncThresholdTop: 0
1/26 13:14:35.531 prism: Info: swapChainVsyncThresholdBottom: 0
1/26 13:14:35.531 prism: Info: multiShaderStageBinding: 0
1/26 13:14:35.531 prism: Info: commonStatePromotion: 0
1/26 13:14:35.531 prism: Info: generateMips: 1
1/26 13:14:35.531 prism: Info: offlineBvh: 0
1/26 13:14:35.531 prism: Info: registerSpaces: 0
1/26 13:14:35.531 prism: Info: unboundedRanges: 0
1/26 13:14:35.531 prism: Info: conservativeRaster: 0
1/26 13:14:35.531 prism: Info: supportedQueries:
1/26 13:14:35.531 prism: Info: BinaryOcclusion
1/26 13:14:35.531 prism: Info: CountingOcclusion
1/26 13:14:35.531 prism: Info: Timestamp
1/26 13:14:35.531 prism: Info: supportedPresentStatistics:
1/26 13:14:35.531 prism: Info: VBlankInterval
1/26 13:14:35.531 prism: Info: VBlankTime
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//5) Error, string /SimpleInfoPanelTitleTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//11) Error, string /SimpleInfoPanelTitleTextDisabledTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//15) Error, string /SimpleInfoPanelDescriptionTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//21) Error, string /SimpleInfoPanelDescriptionHighlightTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//24) Error, string /SimpleInfoPanelDescriptionDisabledTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//28) Error, string /SimpleInfoPanelLabelTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//36) Error, string /SimpleInfoPanelLabelHighlightTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//39) Error, string /SimpleInfoPanelLabelDisabledTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//43) Error, string /SimpleInfoPanelValueTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//47) Error, string /SimpleInfoPanelObserverValueTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//56) Error, string /SimpleInfoPanelAttributeTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//62) Error, string /SimpleInfoPanelAttributeDisabledTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//66) Error, string /InfoPanelIconTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//72) Error, string /ResourceIconTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//77) Error, string /ResourceTextTemplate already exists!
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//10) Warning, unknown keyword in context: FontHighlightColor
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//10) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//10) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//10) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//10) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//10) Warning, unknown keyword in context: ,
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//11) Warning, unknown keyword in context: FontDisabledColor
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//11) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//11) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//11) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//11) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//11) Warning, unknown keyword in context: ,
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//19) Warning, unknown keyword in context: FontHighlightColor
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//19) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//19) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//19) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//19) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//19) Warning, unknown keyword in context: ,
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//20) Warning, unknown keyword in context: FontDisabledColor
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//20) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//20) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//20) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//20) Warning, unknown keyword in context: Literal Float
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//20) Warning, unknown keyword in context: ,
1/26 13:14:36.065 Error (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf:78): Expected “,”, but found “}”
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//81) Warning, unknown keyword in context: Layer
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//81) Warning, unknown keyword in context: Literal String
1/26 13:14:36.065 (UI\FrameDef\UI\ObserverSimpleInfoPanel.fdf//81) Warning, unknown keyword in context: {
1/26 13:14:36.065 (UI\FrameDef\UI\ProductionPanelUnit.fdf//40) Error, token “LayerStyle” invalid for given frame type!
1/26 13:14:36.065 (UI\FrameDef\UI\ProductionPanelUnit.fdf//40) Error, token “Literal String” invalid for given frame type!

2

Seems similar on macOS — it just a black screen asking for microphone permission (even though it HAS microphone permission)

Honestly I don’t think blizzard cares about the game at all and they are just saying they’re “fixing it”, we already paid for it (millions of copies) for reforged AND the original WC3, so they don’t care or have ANY INCENTIVE TO FIX IT.

WC3 original stopped working on macOS like 9 months before reforged (obviously they broke it on purpose to get more people to purchase the reforged version)

Now that we’ve all purchased the reforged version and we’re beyond refund date/deadline, they don’t have to work on it to fix anything.

The whole “updating to 2.0 Frozen Throne” was clearly just a lie , lots of things they mentioned didn’t even show up like the updated Classic-HD graphics and other things.

They’re just a lying company and who better to have bought them out then MicroSoft. Match made in heaven.

3

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