Does the reporting system even work? Or is it just UI not connected to anything? In 4v4 games there are trolls known by name to everybody who for the whole day troll every game they are in. They either leave immediately or teamkill or spam in chat some racist homophobic slurs, or play for 5 minutes and leave because of some ridiculous reason, or pretend to be afk. There is no way those players were not reported multiple times.
I bought the game some time ago and it gets worse everyday. In 4v4 on average I have to queue around 5-6 times until the game is playable.
Can’t someone at blizzard once a week just ban everyone who has been reported multiple times?