Processes are in place to prevent human errors, and I don’t believe such a basic issue is due to human error. It must be a failure of the process. Of course, when I mention process failure, you might say, “You have no idea what happened internally.”
This series of statements evades a lot of responsibility, making the failure seem like a natural disaster, as if it were an unavoidable force majeure.
This was my point before, this is not an “ups there is a bug in the code” situation, this is a clear example of bad product development practice. I agree as someone who works in a big tech company this level of issue should have never gone past basic testing, the fact that it did showcase a huge issue with Blizzards coding and quality standards.
Plus the fact that they haven’t done a rollback on it makes me wonder if their development cycle is as fragile as rollbacking critical issues is not possible. Again bad engineering all around in whatever team is in charge of these patches
There is no logical reason to not roll the update back when it’s taking multiple days to fix people being able to launch the game. In fact, there was no logical reason to release the update without testing on Mac OS to begin with. Despite the resident contrarian in this thread writing rage-bait essays in this thread because he’s ostensibly too bored and has nothing else to do, no one with intelligence or common sense would defend these decisions
Good job baiting a bunch of people though, Leviathan, and if you’re not trolling, well… you might want to go see a specialist about that brain tumor
Your conclusions are completely flawed. Do you think a surgeon should wash their hands, wear gloves, and use sterile instruments before surgery? Testing before release is exactly the same basic, mandatory development practice.
We can easily make accurate conclusions about the internal events that led to these outcomes. If you see a duck that walks like a duck, quacks like a duck, looks like a duck, and flies like a duck, you can assume it’s a duck.
What do we see? The previous FPS bug lasted for 4 months. Now they’ve released a fix without testing the version. It’s been 24 hours since the new issue was discovered. They weren’t able to fix it quickly and didn’t roll back the version. What does this look like? Like incompetence in development. And if it looks like that, then that’s what it is. There’s no need to make excuses that we don’t see the internal events; we see the result, from which we can easily draw conclusions
So the problem is that the x86_64 folder the blizzardbrowser.app and the Warcraft III.app are there but they have the O with the slash through them like they are either missing or they are incorrect files. I restored them from 2 days ago (before the update) and the warcraft window will now launch but I get the message that I have to install an update to continue… So it’s in an endless loop. Basically, it seems like they updated the 2 above items with the wrong files
on windows also does not work, when I go into the game, they write that the patch is not found 1.36.2.21498 and offers to download, but nothing downloads. Not available even offline mode. Do your hands grow out of your shoulders there?
You can not give me to play the game 20 years ago without all these battle nets no just offline!!!
Hi everyone! I have encountered the same problem as well.
I live in Germany (relevant for timezone) and I was able to play the game on October 3rd. Then, on the evening of October 4th, I guess due to an automatic update, it started to not launch. Whenever I pressed the “Play” button, the Battle.net client tried to launch the game but no new app was opened.
I tried the following solution attempts to no avail:
Deleted the cache folders /Users/Shared/Battle.net/Agent/data/cache and /Users/Shared/Battle.net/Blizzard/Battle.net/Cache.
Removed the game, made sure the remaining /Applications/Warcraft III folder too is removed and reinstalled the game from Battle.net client.
I removed both the game and the Battle.net client, according to uninstall guides on the Blizzard website and reinstalled them.
I also have noticed that whenever I click on Options > Reveal in Finder, it opens /Applications/Warcraft III/_retail_ directory, which is empty. Not even hidden items. Now, I’m not sure if it is true, but I’m inclined to think the actual binary of the game was supposed to be here. The previous comments in this thread also support this notion. I suspect that might be the reason for our little bug right now.
I understand the frustration from everyone. I personally was so hyped tonight to play this game after watching lots of Grubby videos. But, as a developer myself, such mistakes do happen. I know from experience . Let’s just hope someone on the Warcraft team works on the weekend and can publish a fix for our problem
you don’t play this game at all, could you shut your mouth and go to other threads? don’t try to appease hungry people when you yourself are not hungry and fed.
go to the political forums or to the discussions outside the house, you have nothing to do here, you don’t play this game, you wrote that you returned it, allegedly.
It’s been one day, and there’s no information to update. Sounds like a great weekend already…
If the product tends to break like this, how about Bliz listening to the player base for a change?
Make it available offline
Don’t make it a “forced update” if the update is not properly tested on all platforms before release. It’s causing pain and waste our time as a player to try workarounds for the error (which didn’t work).
I know it may sound “difficult” or the “Bliz devs have to focus on modern games”, but from the start, there’s no reason for a classic game that has always been great for 20+ years to suddenly become inaccessible due to an unknown bug like this