When I clicked play, it just show me Encountered an unexpected error
with CE30DE95-6E51-40AC-8C71-6C32DDB59EC1. I also tried to run it as administrator. I do closed Onedrive Xbox etc. by the way the BattlenetApp was runing in 32bit
Howdy Chaofan,
Can you provide a copy of your DxDiag?
- Press Windows Key + R.
- Type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save
- Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “preformated text” button (</>). That’ll make the information much more readable.
It should look like this.
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).