If you are a returning user getting an error message when trying to create a profile for online multiplayer gaming and are getting error message like error 3.13 “unable to connect to battle.net, try again later” See below:
There is a very simple workaround for most people who have this issue.
Follow these steps:
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Instead of setting up your account using an email address that has already been used for blizzard gaming, create a new battle.net account using a new email address or one that has not been used for battle.net / blizzard games via the create new account in the blizzard app.
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Once you have that set up the game will let you create a new profile so you can play online.
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After that you can logout of the new account and log into your old accounts that have your friends list, settings, stats and so on.
Cheers! Enjoy!