Dear Developers,
Before StarCraft Remastered launched, I used the ID ‘Jackige’ on Battle.net Asia server. After StarCraft Remastered was released, I followed your instructions to migrate my classic ID. However, I couldn’t log into Asia server with ‘Jackige’ (error 4:3). Other servers worked fine. I deleted ‘Jackige’ on Asia server and tried to recreate it, but received error 3:12 stating the profile already exists. Clearly, this is a bug from the classic ID migration. Please help me restore or free the ID ‘Jackige’ on Asia server so I can use it again. This ID has been with me for many years, and I already had to painfully delete my old classic ID. Now I can’t even recreate it. Thank you.
Sincerely,