Hello
I am the writer of previous thread "Re: Cannot Play 4K 60Hz SC:R on Intel Arc A770 "
To provide further information, I am posting the full response from the intel technical support team below.
Sincerely
We have been working on the investigation and our development team finished debugging this issue and concluded the root-cause is on the application(game) side. The game code needs to be updated to get optimizations for Intel GPU and drivers hence, we recommend reporting this to the game developers.
For now, we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Regards,
Andres P.