Profile deleted, portrait blocked

How are you? I have a question and a problem that made me do this post.
It is true that the portraits that you unlock when you reach a certain amount of points, but I did not know that the portrait achieved was locked when you removed that profile. Is there any way to get those points back? or are they already lost points?
I say this because I had 5000 points with zerg in X profile and 2500+ points in Y profile. When I removed the highest scoring one, the 5k point portrait crashed.
It would be great if they included the points to the account and not to the profile.
Thank you

  • (google translate)

It is normal. You need to not to delete your profile to keep your portrait.